WD ReadyView 4+

Install is very easy. Cameras up and running quickly. The problem is once I got things running, the alerts from the app are non stop. There is seemingly no way to edit the alerts so they aren’t coming in once every 60 seconds.

In the help center where I can find out how to edit alerts, I am unable to click on anything.

On the alerts page itself, there is not menu feature that I can see where you can edit them. Please fix or it will render the usability of the app and cameras pretty much useless.

This app works for the basics of the camera system to initially set it up, view the cameras, and play back recorded video. A few of the more advanced features, such as changing the date and time, do not work and I have to use a monitor and mouse connected to the NVR to access the menu system to make any changes. However, once the system is set up and running the way you like, this app works fine for what it does do. I wish the developer would update the app to either make the advanced options work or remove them altogether and streamline the app for what does work. Going through the NVR directly to access the menu system has a lot more features and options to tweak the system than the app does so it’s probably better to just do it that way and use the app for the basics. It would be nice if the developer fixed the iPad version of the app so it works and doesn’t just show a blank screen. Hopefully, this app is supported and updated as needed so it continues to work on the iPhone for many years to come.

SINCE NOVEMBER 2021, Western Digital has been aware that this app no longer works. It just loads a blank white screen. I expect Western Digital to continue to do nothing about fixing this issue. They pushed this product and then abandonned it less than a year after putting it out. They offer the worst customer support and already scammed me for over a thousand dollars with their MyCloud product line and I guess I can add a few more hundred dollars to the amount Western Digital has stolen from me with defective products and criminal business practices. I have purchased Western Digital hard drives for myself and several businesses since 2001 and thought their newer electronic products would work good; I was wrong and Western Digital seems to use these products to scam people of their money and quickly abandon them after release. From now on I will get my hard drives from Seagate.