Wear OS by Google Ratings and Reviews

Absolute doo doo performance with iPhone

I’ve had my MK watch since they first launched. At the time, I had a Samsung and everything was perfect. The sync was quick, setup fine and functionality after that was perfect. I switch to iPhone and that all goes down hill. Bluetooth is dropped ALL THE TIME. Doesn’t matter the distance. As a matter of fact, I just restarted my watch, re-paired the watch with my iPhone, and it literally dropped after 15 minutes of reconnecting, updating, and getting my preferred displays back in order. The devices are literally two inches apart and they dropped connection. The watch tells me to fix the issues in the app, and the app refuses to pair with the watch. I can’t access any of the smart features because they will not pair to my phone. Oh, and when it does work (for the lucky five minutes I might get out of this useless app) it slows my watch down a significant amount. So for now, I just wear the watch when I go out without it being paired because I just don’t have the patience to deal with the uselessness of the one job the app is supposed to perform. I recall a time when I was able to listen to music from my smart watch from my phone even a great distance away. This app does not support Apple products - NOT AT ALL.

No love, only HATE

I have never been so frustrated with a “smart” watch and it’s software. I have a Fossil watch that was purchased as a gift some years back. For 4 days I have been trying to get it to connect and stay connected. I have had no such luck. I have reset the watch. I have updated the watch software. I’ve updated the software on my phone. I found a page on troubleshooting this very problem with connecting. That didn’t help unfortunately. I feel bad because I didn’t try to wear the watch sooner. It’s unfortunately out of its return policy. I would put it for sale but the buyer would only leave me a bad review because these watches and their software is absolute trash. The watch is beautiful, if you just want something to look at. I thought it was because I was using my apple iPhone. So like a fool I switched to Samsung just to be able to use this watch. To my surprise it didn’t work any better. So I took the Samsung back and went back to using my iPhone. This watch has connected and disconnected 4 times while writing this review. My daughter has a knock off snartwatch she got from TEMU and it works like a charm. What a waste. Now I have this nice looking paperweight watch.

iPhone X max

I just bought a Movado conect 2.0 In Rose gold and downloaded the wear OS app. At first, I was a little disappointed when I read the reviews that you couldn’t get messages or calls if you had an iPhone but I love Movado watches and I wasn’t going to return it. At first, I wasn’t able to get text or calls but after syncing my email account I was able to get all my contacts, text messages on my watch as well as calls. I don’t know if I’m the only one experiencing this; but I’m able to read all texts on my watch as well as take the calls on my watch. I can talk and they can hear me but I can’t hear them on my watch but I didn’t buy the watch to talk to people for that I have my phone. I’m happy with just been able to read the texts on my watch and been able to see who’s calling me before I pick up my phone. I have no problems with connectivity so far, my watch has stayed connected the whole time and I get all my emails and calendars appointments. I can track my heart rate and steps as well as calories. I love this watch. So far no problems.

App doesn’t work, interferes with watch

This app is completely ridiculous, my watch won’t stay connected if I leave my phone 10 ft away from me. It is excruciatingly slow and has really no features in the app that aren’t features within the watch settings. The funny part about it is, I had to reinstall Wear OS because I thought maybe that would help. But I noticed that once I had uninstalled the app, al of a sudden the watch sped up, and was functioning much more quickly. But of course you have to have the app for the watch to work. This is definitely a problem from google wear OS, and not my watch. You guys need to scrap it and rebuild from the ground up. I usually set google to a high standard with anything. This app is a joke. Since the app is so slow and nonfunctional, I had to reset to factory setting five times for it to finish setup without a crash. It spent me the whole day. And I believe that is ridiculous- it should’ve been able to set up and get working at an hour TOPS. Can we know if this is getting resolved ever so we can get functions watches, or should we all just say enough is enough and get a watch that has an actually functional OS?

Terrible Application

I got this watch thinking that it was an alternative to the Apple Watch. I’ve now had this watch for 3 months and I couldn’t be more disappointed in a product. I’d like to think that the main issue is this “wear os by google” application and not the actually watch, but I could be mistaken. My watch is connected to my phone roughly 3 minutes of the entire day, it is continuously trying to download a systems update, it always shows that I’ve walked 0 steps during the day, and despite having Bluetooth and WiFi turned on “automatic”, I NEVER have access to internet. The app tells you to “tap the reconnect icon on your watch”....which gets you nowhere. The help page says to go to “wear os by google > connectivity > WiFi > add network”. It’s interesting advice considering my app is up to date and there is no such option as “connectivity”. I absolutely hate leaving poor reviews like this, but I feel like others should know what they are getting themselves into if they opt for this product. I wouldn’t waste my money on any product that requires this application to operate, until the developers give this application a 360 degree upgrade.

Developer Please Listen to Everyone & Fix!!

Just got the Bradshaw MK Rose Gold watch, and I Loved it!! I was told it was compatible with the iPhone which I have an iPhone 7Plus. I had invested hours of my time to try to figure out how to get notifications at the least! I have been unsuccessful! I think false advertising that it’s compatible with an iPhone is so wrong on Googles part. They have to given false hope to people so they can pay all this money for a watch that will not work on an iPhone. Like y’all don’t get enough money?! I have to mention that I do have an Apple Watch which works wonderfully, but I wanted a variety as I love watches, and this new age digital watch has been intriguing to me. I sat here reading everyone’s reviews, and I think I only read one review that you all replied to, and that in it of itself should show the companies character, and credibility. Listen & Fix the issues y’all have promised or just reimburse everyone for their products, time, frustration, and stress etc. This isn’t worth it! Had I known I would have gotten a basic watch.
Thanks!

Developer Response ,

Hello jzpvMina, sorry to hear you are experiencing issues with notifications. To resolve the notification problems, please follow these steps: https://goo.gl/KPuRuL. If these steps don't work, please get in touch with the manufacturer directly (if outside the US) or here: https://goo.gl/uaUiIq. Hope this helps, thanks for reaching out

Disconnected phone problem

The disconnected phone problem is if you close out of the app it will disconnect your watch. I have had the same problem as most people but I went to the fossil store today and they even replaced my watch. I walked out of the store and it disconnected again. I have a habit of closing out all my apps when I put my phone away and when it tells you to check your notification to reconnect your phone you just scroll to look at your notifications on the watch, open the app on your phone, hit the notification on the watch and then hit reconnect. It will reconnect your phone. I have an iPhone 8 Plus and i was starting to get really irritated with the watch for that disconnect reason. So if you leave the app open on your phone and just keep it running in the background you shouldn’t have any more problems. I called the store and let them know. They need to make this issue more known and how to fix it. Now I just got to get used to leaving it open on my phone.

WATCH FINALLY WORKS AGAIN!!

I have a Fossil Q Explorist HR Gen 4 Smartwatch & was unable to pair it with my iPhone 12 Pro Max for TWO years, so it sat in a drawer. I upgraded my phone to a 15 Pro Max & decided why not try to pair it just for fun.
I had to do a factory reset on my watch but it is now paired with my new phone! It was a little glitchy last night while my watch did multiple updates to get caught up, but this morning it’s working like a dream.
I have read on multiple forums that the main issue has to be a glitch with the 12 Pro Max, that’s the phone with the most complaints about not pairing with Wear OS watches. AND, you can NOT close the Wear OS app or it will disconnect your watch, it MUST continue to run in the background of your iPhone.
But for those that have a watch & got a new phone, factory reset your watch, it should hopefully pair with your new phone!

Booo! Terrible app

I purchased a Tag Heuer watch in Dec 2022. I have an iPhone. In the beginning, even though connecting the phone and watch using this crap app was clunky, it still worked despite having to disconnect and reset the factory setting on the watch 6 times At the suggestion of the Wear OS app. Then came the upgrade in March of 2023 and Wear OS became non-responsive despite deleting and downloading the app 3 times and resetting the watch as well. The instructions given do not coincide with the newest version. Oddly, the Tag Heuer app doesn’t have such biases and pairs with my phone instantly. You see, you must run both apps in order to get the bells and whistles. Without Wear OS app, most of the fitness tracking advantages, weather and other enhancements are lost. So I have to ask - Hey Google!!! What gives ? Why can’t you guys get rid of the quirky, buggy stuff bogging down Wear OS 2 ??

No one to call. No live chats. Nothing but a broken app and a building resentment towards Google indifference. No bueno!!

Great app. People need to learn how to use an app before reviewing it.

This app is great. If you want a smart watch but don’t want to spend the money on an Apple Watch, there are plenty of cheaper ones running Google’s Wear OS and this app allows you use them with no problems. Of course you can’t do as much as you can with an Apple Watch because Apple blocks certain features that Google can’t control such as text replies, camera usage, etc. but the basics such as notifications, calendars, etc. work with out any problems. When people say they're watches are randomly disconnecting, it’s because they close the app. The one downside about the app that Google has zero control of is the app has to be open at all times in order for the watch to stay connected to the phone.