Weber® iGrill‪®‬ +4

I LOVE the iGrill2 that I have! It’s really easy to use and I have bought many of these as gifts to give because I think it is so awesome. I love the app to as it is really straightforward and easy to use.

Why 4 stars not 5? Since the recent update of the app, I am having trouble setting a grill temperature timer/alert. There is a dial that used to be easy to turn in order to make the target temperature higher or lower but now I can’t turn it more that a few degrees each way. It seems the problem is that the whole screen moves with my finger (like I am scrolling) instead of just the dial moving. Maybe it is just me but I never had any problems with this before the app updated on my phone.

5 out of 5 for the product and app when this problem is fixed.

Thank you for bringing to this to our attention and for being a fan of the app! We apologize for the inconvenience. As of this morning, we have released an app update that addresses this issue, so please ensure you have updated the app to the latest version. Thank you for your patience!

After my previous scathing review and frustration with this app since the Weber takeover, and the rendering of my original iGrill device obsolete with a recent app update, I must say that Weber’s response and support has been outstanding. They took my harsh comments in stride and handled the issue promptly, sending me a new device that is compatible with their updated app. All of their responses were prompt and courteous. The new device and app have worked fine on the first two uses, however, I must say that the app could still use some tweaking. The original iGrill app gave you a choice of alarms, which was handy as you could pick one that might be easier to hear in a noisy environment. I find the current chirping alarm with no other options to be a little annoying. It would also be nice to be able to adjust the target temp on the fly instead of having to start over, if you decide that you or a guest would like their food a little more done. Fortunately, the graph doesn’t start over in the case that you have to do that. I could live with those annoyances, however, if it means that I don’t run into surprises every time I use the app and see that the latest update forces me to have to do or relearn something just to throw some meat on the grill. Again, thanks to Weber for their outstanding support.

Hi Charlie, our team has already been in contact with you in response to the email you sent us, so look out for a resolution there.

I wish there was a zero stars option. I have been using this product for years. Ever since Weber bought the product line and started updating the app, things have gotten progressively worse. This is coming from a HUGE Weber fan. I have 3 Weber grills which I dearly love, but these jokers should stay out of the app developing business. All of the complaints in the review section are absolutely valid. No more custom presets, clunky gimmicky UI, non-intuitive navigation...it's all there - every disappointing bit of it. This is an easy fix, we will see if they are too proud to admit they screwed the pooch and just release the old version. Until then, I'm shelving this now useless tool in favor of my old wired probe thermometer.

Update: I still hate this app. It’s the worst thing Weber has ever produced. If you guys would simplify this app instead of making it “cutesy” you would win back your actual customer base. I guarantee that NONE of your developers use this. That’s because they are too busy staring at screens thinking up useless features. THEY DON’T COOK! The people who use this are actual cooks! I fear this review will fall on deaf ears and will garner another “thanks for feedback and being a Weber fan” reply. When you are ready for some suggestions let me know. I stopped using this stupid thing loooong ago.

Thanks so much for your feedback and more importantly for being a Weber fan! We appreciate you taking the time to share your thoughts about the iGrill app with us. We are currently looking into an issue with missing presets and appreciate your patience. If you have any other feedback in the meantime, please do not hesitate to send it to us. Many of our app updates are a direct result of consumer feedback, so we'd be happy to hear it. Thank you again!