Screenshots

Description

This app is for WellSpan Plus and Standard Plan subscribers only. General release to the public is planned for 2018.

From home or work, while on vacation, or for your child at college, WellSpan Online Urgent Care is a new option for quick, convenient health care at a time and place of your choosing. Patients with non-emergency symptoms (e.g., sore throat, UTI, earache, pink eye, sinus infection, fever, cough, rash, etc.) now can access on-demand, high-quality care 24/7 using this app via a smartphone or mobile device. Connect with a physician in real time to receive a diagnosis, treatment plan, and prescription as needed. Later, if you or your regular physician need to review notes from your online urgent care visit, you can find them in your MyWellSpan account records.

App features:
o Live video visits for adults and children (3 months and older)
o Evaluation by board-certified physicians
o Ability to reserve place in line
o Secure, encrypted platform

What’s New

Version 1.12.0

Enhancements and bug fixes

Ratings and Reviews

3.9 out of 5
9 Ratings

9 Ratings

pencil223 ,

Horrible customer service

I had an appointment at 10am on a Sunday. The Dr prescribed a medication but did not put in the actual order for the medicine. I called all day long and no one helped me get it corrected and ordered. I was told over and over that the urgent care phone number has no ability to do anything or help. I was told I needed to wait for a “call from clinical” that never came. Apparently you can get no help at all or questions answered after these appointments due to their customer service issues. I will not be doing this ever again.

App Privacy

The developer, WellSpan Health, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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