I've been a Wescom member for about 5 years, and the mobile app has been decent at best. However, the latest version has taken it to a whole new level. This app is a game-changer, and I can confidently say that it exceeds all my mobile banking needs.The first thing that struck me about the new version was its sleek and modern design. The interface is intuitive, visually appealing, and user-friendly. Navigation is a breeze, and I can access all the essential features with just a few taps.One of the slick features of the Wescom mobile app is the ability to schedule appointments seamlessly. Whether I need to meet with a loan officer, open a new account, or discuss investment options, I can book an appointment with just a few clicks. The app even allows me to choose my preferred branch and time slot, making the process incredibly convenient.Finding the nearest Wescom branch or ATM has never been easier. The app's location services integrate seamlessly, providing me with accurate and up-to-date information on the closest facilities.The app of course also offers a comprehensive suite of banking tools, including account management, bill pay, mobile check deposit, and secure messaging. I can easily transfer funds between my Wescom and external accounts, use Zelle, pay bills, and monitor my account balances, all from the palm of my hand.Thank you Wescom for listening and acting on the feedback of your members!

When sending Zelle payment the notes, the “What’s this for?” field, let’s me get the paste option but no matter what I try it will not actually paste the note in. Since my landlord recently switched to Zelle payment, I have to write a rather extensive note to ensure I get credit for my rent payment. But having to type it twice each month is getting old fast. (Since I must send two payments each month.) Please make the paste function work, so I can copy my last month’s note and paste it into this month’s note for each payment and just edit the month name. Thank you.

As a CCFCU customer who was merged as of June 1st I have had nothing but problems. The app has no convenience message or chat options to get answers and a phone call takes 45 minutes to reach someone. Zelle is constantly needing to be renewed as everyone gets a prompt that I have unenrolled. I was told to use the routing number and account number in my app for automatic payments however payments have been returned, when I finally get through to customer service a different rep tells me don’t include the zero’s in the beginning of the account number. If the account number in my app is not correct then correct it. 40 years with fort ord credit union aka Central Coast and now I’m just a number. It’s like going from crème brûlée to jello. We can put a man on the moon and invent vehicles that drive themselves but can’t seem to get the simple things to work. A little frustrated.

Let me start by saying that I worked in the financial industry for 10 years and by far I have got to say that Wescom is the best. I am definitely content with the multiple features they offer such as checking, savings, alerts, credit card and Zelle just to name a few. Long story short I already recruited all three of my adult children and my daughter in law and they love Wescom so much they only bank here as well. Now they find themselves referring friends and more family. I am grateful and blessed beyond measure. Thank you Wescom and Congratulations on your successful bank.