West Elm 12+

I went to the ATX downtown location and Megan was a pure joy to work with! She was so helpful, professional and went the extra mile when I shared with her a couple pictures and what I was hoping for and she “styled” me up! I went back to the office and LOVE it all! Thank you Megan! Kudos to YOU!!!!

I don’t understand this app, what if you don’t want to create a registry? I just want to browse and shop and purchase. I saved items to my favorites as a guest, now I don’t see where my favorite lists is??? But create a registry and add to registry is clearly the focus of this app. Was going to create a account but it tells me again- to create a registry. Does west elm have a regular app?? This is annoying. I mainly shop from my phone so it’s more difficult to use the desktop version, but I guess I will have to get on my laptop in order to have a user friendly experience here. Not every shopper is part of a registry!!

I’ve had trouble logging into my account. When I login on the regular website, it works. However with this app your login won’t work. I deleted the app and reinstalled and it worked. But then it logged me out and I have the same problem again where it says my login information is incorrect.

When I was able to login and I was at a west elm store to do my registry, it didn’t help that the majority of their products didn’t have a barcode to scan. So you have to manually search for the product by name, if it has a tag. If it doesn’t, then you’re browsing through all their products for the one you’re looking for.