Description

Bank while life's happening. Check your balance in seconds with Quick Balance, make payments on the go, or access a digital version of your card.

Enjoy simpler banking on the go with the Westpac App. Available for Westpac Australia customers.

Key features
• Quick Balance - view your balance for up to 3 accounts and transfer money between them^
• Smart Search - find what you need, fast
• Digital card - access a digital version of your Westpac card, available 24/7
• Biometric login - sign in with your fingerprint (iOS 10 and above) or Face ID (iPhone X and above) or 4-digit passcode
• Cardless Cash - withdraw cash without a debit card from any Westpac Group ATM in Australia (daily and weekly limits apply).

Accounts
• Share BSB and account information
• Set up reminders for credit card payments
• Set up account, payment and security alerts
• View and transact on foreign currency accounts
• Set up, view and save eStatements
• Set up Savings Goals and track your progress (Westpac Life customers only).

Payments
• Drag & drop to transfer money between your accounts
• Pay Anyone and pay by BPAY®
• Manage payees and BPAY billers
• Send payments overseas
• Schedule and manage recurring payments
• PayID and fast Osko® payments
• Set up favourite payments using Siri shortcuts
• Deposit a cheque (eligible customers only).

Cards
• Temporarily lock* your personal credit and Mastercard® debit cards for up to 15 days
• Report your card lost or stolen
• Activate a credit or debit card
• Block gambling transactions on eligible personal credit and Mastercard debit cards.

Profile
• Download a Proof of Balance report
• Reset your password with Westpac Protect™ SMS Code
• Change your daily payment limit (max. limit applies)
• Update your contact details
• Add a profile picture, update your wallpaper or change your app icon.

Apple Pay**
• Set up Apple Pay using an eligible Westpac Mastercard debit or credit card, or personal Handycard.

Business customers can also
• Approve payments
• Manage user access
• Pay staff and creditors with payment templates.

Need help?
• General information: westpac.com.au/mobilebanking
• FAQs: westpac.com.au/mobilebankinghelp
• Supported devices: westpac.com.au/devices

Things you should know:
*Locking your card will temporarily stop new transactions on your card for 15 days or until reactivated. The card will automatically reactivate after 15 days if you don't cancel the card.

^You can’t transfer money between business and personal profiles using Quick Transfer. For eligible accounts visit westpac.com.au/quick-balance

**Read the Apple Pay Terms and Conditions before making a decision and consider if it is right for you. To use Apple Pay you will need an eligible card, and a compatible device with a supported operating system. See our Apple Pay FAQs at westpac.com.au/faq/apple-pay/ for more information. Apple, the Apple logo, Apple Pay, Siri and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated.

To open a Westpac Life account, customers must hold a Westpac everyday account in the same name and be registered for Online Banking. Fees and charges may apply on the everyday account.

Savings Goals: Both an account holder and an authorised user can use the Savings Goal feature, including to view, add, edit and delete the savings goals on Westpac Life account.

For security reasons, some features and functions may not work on jailbroken devices.

This app is only for Westpac Australia customers. Internet connection is required. Normal data charges apply.

Fees, charges and credit criteria may apply. Read the Westpac Online Banking Terms and Conditions at westpac.com.au/westpacliveterms and each relevant product or service at westpac.com.au/disclosure-documents before making a decision and consider whether this product is right for you.

®Registered to BPAY Pty Ltd ABN 69 079 137 518.

©Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.

What’s New

Version 10.3.0

• Push Notifications - get helpful reminders like deposit, withdrawal, credit card repayment and security notifications when there are changes to your accounts
• Interest and tax summaries are now available for closed home loan accounts
• New Westpac emoji sticker pack to share with your mates via iMessage

If you’re experiencing any issues with the app, please delete the app and re-install it. Make sure you have auto updates switched on and you’re on the latest operating system.

Ratings and Reviews

4.1 out of 5
65 Ratings

65 Ratings

Sydney Sider ,

Amazing upgrade mobile app

Wow well done on the refreshing upgrade that was needed. I think you nailed pretty much, each section has been properly planned and thought out very nicely. Especially the first three sections:
Home - great overview over the account. Quick and easy way to dive into each one. No clutter, very clean UI/UX
Cards - actually packed in a lot of real features, love the swipe left and right between cards. You guys totally nailed it
$ - awesome quick load actions to use most common actions like transfer funds. Love how it pops up as well

As someone that’s been with Westpac since first online banking website and first mobile, I appreciate the long road it’s travelled over the years. Congrats!

The only part that is a little slow is the product and profile sections - where you decided to go for an in app web browser. Why didn’t you just preload the data so it loads instantly instead of waiting for webpage to load. Even if it loads previous visit data right away while it refreshing content.

On a good note - you put in some nice spoilers like Change app icon and other colors. I hope the customers appreciate the time taken to put this together for them. I know how hard it is to do it

TTB1123 ,

Overseas banking

Excellent customer service! The customer rep solved my problem when I called from overseas in a courteous and knowledgeable manner and was fast. He was a good listener and efficiently walked me through the app and, presto, done! Couldn’t be happier!

Toasted1 ,

Login field error

The login/username field limits you to numbers only, my login isn’t numbers only. No mobile deposit, plus being a bank this app should have 2step verification text codes, last century banking compared to the us

App Privacy

The developer, Westpac Banking Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Search History
  • Browsing History
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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