WeWard - The Walking App 17+

I haven’t been using this app for long, about 4-5 days so I’m really not sure if it’s good or not but my biggest complaint is that it’s not able to link to my Apple Watch which to me is an issue because I always have my watch on and I don’t always have my phone in my pocket but if I wanna make sure that I get my points registered, I need to make sure my phone is always in my pocket which to me is just ridiculous seeing as how they can make it that’s able to be linked to my Apple Watch. yes I have gone into my Watch app and attempted to put this app onto my watch, but it isn’t which is ridiculous.

The app is actually compatible with Apple Watch. If you're having trouble linking it, please contact us with more details, and we'll assist you in resolving the issue. We want to ensure you get the best experience with the app.
The WeWard Team 🧡 !

I am very disappointed with this app. I continue to use it each day in hopes there will be an update coming up. If you are not a huge walker like me, this is not the app for you. You will be getting 1-3 coins a day and it takes thousands to cash out. Not to mention, I wear a fitbit every day. It tracks my steps very well and is connected to my “Apple Health” -I understand not all people have apple products this is just my experience- My steps on my watch and loaded within the Health app are always SIGNIFICANTLY higher than they are on the Weward app. So I am losing out on rewards I should be getting ever single day. I mean every single day, the step counter on Weward and on my Health app are THOUSANDS of steps apart. And it gives you no option to input the correct number of steps which is understandable because people would cheat the system. But can you guys make it to where out smart watches can sync to the app? or at least to where the Health app can sync to the Weward app? Why is this not already a feature??? I’m tired of missing out on Rewards I should be getting every single day. I do not leave my phone in my pocket to walk every where I go. I shouldn’t have to keep my phone in my pocket at the gym. And afterall, keeping your phone close to your skin is known to cause cancer, so why are you guys influencing that?

Thank you for sharing your concerns. We're actively working to enhance our app based on user feedback. We're exploring ways to sync with more devices, including smartwatches. Your suggestion is valuable and will be considered for future updates. Please check your WeWard permissions in the Health app. If issues persist, contact our support team in the app for personalized assistance. The WeWard team 🧡

… On multiple occasions, this app has down counted my steps. I could even provide screenshots with what my Apple fitness showed versus what this app showed even though it’s supposed to be pulling from that app. A few times more specifically today I have hit goals… But it is somehow shown me just blow that goal. Today I hit the big one of 17,000 steps… And I checked my app at 11:59 and according to my app it showed me at 17,010 steps… But for some reason, this app only showed me at 16,500 ,25 points may not be a big deal. Boni spend all day walking around trying to hit a goal and you hit it… I feel like you you should be rewarded for it.

Update: for some reason… The numbers continues to change as to what I need to reach for certain goals… I walk a lot, my app tells me one thing on my phone and my Fitness and for some reason the numbers on this app are drastically different at the end of the day. Even though they request access to, my Fitness app on my iPhone… Do not download this app. Do not watch their ads because they are making way more money than they are giving us in anyway shape or form. I understand the business… But at some point you have to be fair and this is just not fair at all.

We are sorry for the inconvenience 😞 You can contact us via this link https:/zendesk/weward..com/hc/en/requests/ne so that our teams can check the information and understand the problem. Thank you. Best wishes for the future 💫
The WeWard Team 🧡 !