WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots


About this app

Everything you love about WhatsApp plus built-in tools for business
WhatsApp Business is a free-to-download app with built-in tools to help you work smarter, build trust, and grow your business.

You get free calls* and free international messaging* plus business features to help you do more with conversations.

Download the app to get business benefits like these:

• Work smarter. Save time by letting the app do the work for you! Send customers automated quick replies and away messages so you never miss an opportunity. Use labels to quickly organize, filter, and find important conversations. Create a status to share an offer or news, and even take orders and payments** in-app to create a great customer experience.

• Build relationships and trust. With a professional business profile on a secure platform, you build credibility and trust with customers. Use the app to provide more responsive customer support and build long-term loyalty. Subscribe to Meta Verified*** to reinforce your authenticity.

• Sell more and grow. Get discovered, advertise, and make more valuable customer connections. Boost sales by sending targeted offers to customers; create ads that click to WhatsApp; showcase your product catalog; and give customers the convenience of in-app orders and payments.**

Are all features free?
The app is free to download and use, with a mix of free and paid features.

Can I still use my personal WhatsApp?
Yes! As long as you have two different phone numbers, your business and personal accounts can live together on a single device.

Can I transfer over my chat history?
Yes. When you set up the WhatsApp Business app, you can restore a backup from your WhatsApp account to transfer your messages, media, and contacts to your business account.

How many devices can I connect?
You can have a total of five web-based devices or mobile phones on your account (up to 10 if you subscribe to Meta Verified***).

*Data charges may apply. Contact your provider for details.
**Not available in all markets
***Available soon globally

What’s New

Version 24.14.82

• Increased the length of Status videos and audio up to 60s
• You can set default HD quality by going to Settings > Storage and data > Media upload quality

These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.7 out of 5
883K Ratings

883K Ratings

Tax Business Owner ,

iPad Compatibility

I sincerely love WhatsApp Business because with this app I could assigned a telephone number to my business and separate my personal number from it. It’s so genuinely designed for businesses with all the features you can apply it on your account; like: arrange chats, assign labels for easy follow ups, quick replies, have available business hours for your possible clientele! It’s amazing!

I would love it even more, if WhatsApp Inc., could have WhatsApp Business compatible with iPad, because a great volume of businesses have an iPad for their daily business operation's. It could work with WiFi Only iPad’s and also with the iPad’s that work with cellular connection. It would be a tremendous great opportunity to continue with the growth of WABusiness downloads with a next update making it available and compatible for iPad.

Vk Carib Groceries ,

It would be nice to have these fixes

I love the app….. but it needs some changes. As business owners it would be great to give the customers the option to make changes to their cart after we (Business owner) made changes to their order. Example: One of my customers placed an order and sent in their request. After updating and add custom orders, I sent it back to them. The customer then change their mind and want to now add more items to their cart. Surprisingly they can’t undo their order. We would like the option for them to make changes to their order before placing their order. Please see this!!!! I would also love if we could get to add a item within a Collection AFTER we create it. Not add an item then create a Collection. AND!!!!!! have an option within the ADD ITEM where we could select the ALREADY CREATED Collection!!!!!! I AM USING THIS APP FOR MY SMALL GROCERY STORE AND ITS BEEN GREAT. IF THESE BUGS CAN’T BE FIXED THEN TELEGRAM WILL TAKE OVER BECAUSE THEY ALREADY HAVE THESE FEATURES. PLUS MORE!!!

Alexander Buchelli ,

Nice! But Could Be Better…

Whatsapp business is a great app to have a more effective and efficient interaction with a potential client, and even though it gets the job done…it could be better.

Here are a few ideas:

-Search bar for the catalog (from both ends; client and business owner). This would help do business on this app in so many ways, and truly make life easier for not just the client, but also the business to have quick access to everything already registered.

-Tags for products. Something similar to the tags for contacts; a few optional tags that would help not only with the 1st idea, but also could be useful to sort the catalog (similar to the contacts feature).

-Option for client to see ALL catalogs at a quick glance (similar to the already existing feature for the business side). It would also be immensely useful for the client to be able to get a quick idea what type of products are being sold by the business and could really help accelerate the interaction process.

-AND lastly… The ability to share individual products from the catalog page. (As a client and business owner). This would make it to where potential clients and even the owner could share a specific product with someone and or in groups or etc. Maybe even something similar to the feature of the cart and the ability to share in other chats.

Other than that, the app is great.
4/5… for now…

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


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