iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Facebook

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 2.21.110

* Control which catalog items are visible to customers. Hide items when they're out of stock and unhide them when they're available again.
* Businesses can now view cart and Message Business functions on their own catalog.
* Bug fixes

Ratings and Reviews

4.7 out of 5
236.5K Ratings

236.5K Ratings

Njohana ,

Great but better with categories

Hi, l am enjoying so much this app and it is great for business, only thing l see you don’t have an option to organize your products by category, so if you have 100 type of the same product, customers must look one by one. And also you should be allow to send pictures o messages to one group of customers for example de one inside your categories and only the ones inside the category that you select. Everything else is perfect and great!

Teknovate ,

WhatsApp business keeps crashing

WhatsApp is tiring .....
Sadly writing this review and I hope other people experiencing same problems with this App take time to drop a blunt review.
WhatsApp and WhatsApp business is sure one of the most important App to Me but at the same time becoming the most stressful App to use for Me(AH! I’m tired).... from WhatsApp crashing due to status uploading and viewing, stickers usage shuts down the App instantly(What an App 💔),why would WhatsApp kick me out for 2-3hrs if I have so many messages coming in at the same time ?kindly do something about it ... I use an iOS device and I don’t expect to view deleted status too(if I want GBwhatsapp, I’ll use it myself🥺).the unlimited list of discomfort this dear App causes me daily but I’ll kindly like to request a QUICK FIX to these bugs. WhatsApp is indeed helpful to us but pleas make it better for us.

Kind Regards 🙏

Developer Response ,

We apologize for the inconvenience. If you are still experiencing the issue, please contact us by going to (https://www.whatsapp.com/contact/).

Follow the steps listed on the page and include a brief description of the issue you are experiencing. Additionally, please write "App Store Review" in your description.

Ade Burna ,

A big problem

Hello you’re giving us though time with the new updates or something some months back I can’t search people on my WhatsApp update yesterday someone told me to update the WhatsApp that I’ll be able to search now I can but I can’t post picture to my WhatsApp status a lot of people are experience this pls find something to do about it we ain’t enjoying the app for the past few months pls find something to do about within a day pls. Thanks

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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