WheresTheBus +4

I used to have to wait over an hour for the bus to arrive some days it was early most days it was extremely late other days I was frantic wondering what was going on constantly having to call transportation now I have an idea of when the bus is going to arrive I just wished it was like the bus app used in Collier County Florida It let you know what time your child boarded the bus and what time the bus dropped your child off at because sometimes it’s confusing and I’m not sure if the bus has come or is running late from the previous school it just shows you the location of the bus not telling you if your child is already on the bus other than that I 100% love It

While a terrific idea and much needed tool, the interface looks like it was written for a kindergartner, almost cartoonish. The most annoying thing is the map continues to resize after zooming on the location of the bus. Is the App called "Where's my house and the Bus?" No, it is called "Where's the Bus?" So concentrate on the position of the bus and allow me to zoom in and stay zoomed in. The tag on the bus icon updates with the distance. That's all I need to know. The next annoying thing is the displayed distance appears to be from the bus to my house and it should be from the bus to the bus stop. Please fix these three issues and you will have a far better app.
Update: 01Sep21- Attempted to use the app while waiting for bus. The app opens to a splash screen and does nothing else. After 30 I closed the app and reopened with same results. On fifth time the map appeared and showed the bus progress. 1.3 miles away the progress stopped. The screen was frozen and moments later the bus arrived. Maybe ex hurricane Ida is to blame. Or maybe it's as others described and the backend servers are deficient.

Update: information finally updated and worked for a few days but then inexplicably reverted to the incorrect route for one child and changed the stops on the map to two and three neighborhoods over for the other (all while showing correct info in the “account” section). I give up.

Great idea and very useful if I could get my kids’ info updated. Sending a correction through the app “email” doesn’t seem to get there. The information doesn’t sync between what’s on the app and what’s on the desktop version. And there’s no way to log out of the app, other than delete-reinstall-sign in. This only sometimes refreshes the rider information anyway. One bus route on the map finally changed somehow, but when I look at the rider information they are both still the old numbers (yep: 2 riders, 4 route numbers appear in the app and only 1 is correct….). Would love to be able to actually use this app.