Whiteout Survival 4+

Great game

I have two players… one that I pay to play big and one to grow without pay… you do not need to pay to play. That’s one of my favorite things about the game. A lot depends on your states set up and the people playing in each server. I would highly recommend this game to anyone. I got my husband hooked. Yes, levels begin to take more time but every person goes through it and it’s easy to collect things without spending a dime. If you play you should definitely be in discord for tips. I never had discord before this game but the complexity makes it a must. The characters are fun and the play is very customizable. It’s not an idle game… if you have 5 minutes to spare in a day to play it might not be for you. It’s as addictive as WOW so be prepared. Also, it’s pretty. I’ve been playing since October 2023 and I haven’t stopped and don’t plan to any day soon.

Side note - it has been a bit glitchy the past two days, not sure if that’s due to a new upgrade.

good game but a couple of nicks here and there

Listen, i got this game a couple days ago and i love it a lot. It’s very fun and really enticing. but there’s a couple problems, every single one of my living quarters or whatever they’re called have furnaces yet the survivors still complain about being too cold, it’s annoying because it brings my reputation bar down. even if i upgraded their home they complain about it being too cold again not even a minute later, they just always complain about the smallest stuff. ONE EVEN COMPLAINED ABOUT YHEYRE BED FRAME BEING TOO COLD. as if you sleep on the bed frame itself and not the actual mattress, it’s illogical and stupid, it’s like eating a sandwich while complaining that the cutting board you made the sandwich on was too small or like the old grumpy neighbor that says your fence is half an inch on his property or obstructing his view of the beach from just one window when he has a higher window that he can look at the beach from like it’s literally such a self avoidable problem. and then another problem is the bad letters that AREN’T EVEN FIXABLE, like the no name one that is depressed asking when will it all be over, please fix this problem because i’m trying to be the best leader for them but they’re so needy and complaining about stuff that I’ve been fixing and making better

Persistent Bugs Ruining Gameplay Experience

I am beyond furious with the ongoing issues plaguing your game, which have completely ruined my gaming experience. Despite multiple attempts to engage your support team, the critical bugs affecting my gameplay have not been resolved. During recent attacks, the opponent's defensive troops failed to update as indicated by the game's reports of losses and injuries. This blatant inconsistency has cost me numerous troops and severely disrupted my ability to enjoy the game. I find it unacceptable that such fundamental aspects of gameplay are malfunctioning without any immediate resolution or meaningful support from your team. As a paying customer, I expected a flawless gaming experience, not one riddled with persistent bugs and technical failures. Compensation for lost troops will not suffice at this point. I demand a full refund for my purchases within your game. The persistent issues and lack of timely resolution have shattered my confidence in your ability to provide a stable and enjoyable gaming environment. I urge you to prioritize this matter and take immediate action to address the bugs affecting my account. I also request confirmation of my refund and an explanation of the steps you will take to prevent such issues from recurring in the future. This experience has left me deeply dissatisfied and frustrated. I expect a swift and satisfactory resolution to this matter to restore my faith in your game and its support services.

Respuesta del desarrollador ,

Dear Chief, we are sorry for the inconvenience. You may reach out to our Discord (@Whiteout Survival) Moderators with more details of the query regarding problems with customer support so that we can service you better. Thank you for your understanding and support.