Whiteout Survival 4+

Great game

I have two players… one that I pay to play big and one to grow without pay… you do not need to pay to play. That’s one of my favorite things about the game. A lot depends on your states set up and the people playing in each server. I would highly recommend this game to anyone. I got my husband hooked. Yes, levels begin to take more time but every person goes through it and it’s easy to collect things without spending a dime. If you play you should definitely be in discord for tips. I never had discord before this game but the complexity makes it a must. The characters are fun and the play is very customizable. It’s not an idle game… if you have 5 minutes to spare in a day to play it might not be for you. It’s as addictive as WOW so be prepared. Also, it’s pretty. I’ve been playing since October 2023 and I haven’t stopped and don’t plan to any day soon.

Side note - it has been a bit glitchy the past two days, not sure if that’s due to a new upgrade.

Persistent Bugs Ruining Gameplay Experience

I am beyond furious with the ongoing issues plaguing your game, which have completely ruined my gaming experience. Despite multiple attempts to engage your support team, the critical bugs affecting my gameplay have not been resolved. During recent attacks, the opponent's defensive troops failed to update as indicated by the game's reports of losses and injuries. This blatant inconsistency has cost me numerous troops and severely disrupted my ability to enjoy the game. I find it unacceptable that such fundamental aspects of gameplay are malfunctioning without any immediate resolution or meaningful support from your team. As a paying customer, I expected a flawless gaming experience, not one riddled with persistent bugs and technical failures. Compensation for lost troops will not suffice at this point. I demand a full refund for my purchases within your game. The persistent issues and lack of timely resolution have shattered my confidence in your ability to provide a stable and enjoyable gaming environment. I urge you to prioritize this matter and take immediate action to address the bugs affecting my account. I also request confirmation of my refund and an explanation of the steps you will take to prevent such issues from recurring in the future. This experience has left me deeply dissatisfied and frustrated. I expect a swift and satisfactory resolution to this matter to restore my faith in your game and its support services.

Phản Hồi Từ Nhà Phát Triển ,

Dear Chief, we are sorry for the inconvenience. You may reach out to our Discord (@Whiteout Survival) Moderators with more details of the query regarding problems with customer support so that we can service you better. Thank you for your understanding and support.

Great game, few things to change.

I download this game thinking it was the game showed in ads, and the way they show it here in the App Store images. But really, they don’t see that they have a great game in their hands. I really love the dynamic of the game, I love the way you have to work in order to really get through the game. Some of these reviews focus on the “pay to win” aspect. But I personally believe that you really don’t have to pay a single dime to be good in this game. I genuinely appreciate the effort that was put in this game. But I also have some issues, I personally dislike certain graphics of the game. For example, you can kinda zoom into the game and see how the animations aren’t really solid. You can also see the mini villagers glitch a bit. The game isn’t really put together well, and it looks cheap at some places. But really, this is a genuinely good game that honestly has a lot of potential, which is why I encourage you to play it, especially if you like more time consuming games that you can play anywhere on your phone. and I also encourage the devs to put a bit more effort in advertising the game and showing how addicting and amazing it could be.