Wish - Shopping Made Fun 12+

Love wish !

I love the app order all the time , for my jewelry making products. Always happy . Any time I’ve needed any custom assistance they have helped me ASAP and made sure all issues were resolved in less than 24 hrs . I have been a continuous customer since 2014 and even have gotten my daughters baby shower decorations and many favors & baby items through wish . I’m going to miss my reward card & wish cash . I know sometimes I’m late on reviews but I do get them in and I’m always honest because I would be upset if I bought something from a less than honest review . It might not be the size I’m
Looking for at one time but if it’s a solid quality product I’ll
Rate it on its merit . So if you do read my reviews they are genuine and look my stuff up some time Ⓜ️AD designs ! I make a lot of one of a kind personal items , using Pandora Bissar, Watsu also necklaces and anklets ! I have every Disney Pixar charm available and many you can’t get anymore ,if your looking for something I either have it or can find it I make breast cancer awareness items as well as semi colon autism medical alert etc. I have 14-18 c gold & rose gold sterling silver & white gold all colors of spacer beads and many themed charms .wish has been very helpful to me I’m learning this process maybe they can sell my pieces now Lou !! I give you 10 stars keep up the good work . Sincerely MAD (Marcie adolphin)

Long time customer...

I’ve been a customer of wish for years. I think it’s fun & often come across things I didn’t even know where available. However abt 15% of the time the products are not as shown or the quality they claim to be; I don’t even bother with buying clothes here anymore because that was a joke! But the worst part is getting stuck with items I don’t want or flat out cant use. Why is returning something SO HARD!? Recently my son bumped me while I was going thru my cart & I accidentally hit the pay button. I tried to cancel it immediately but to no avail what so ever. I was unable to immediately cancel this & when I tried to stop it thru customer service it was nothing more than a useless collage of suggestions at me, not me getting to state what exactly was wrong. I tried several times their way but kept getting messages saying it would take 2-3 business days for them to even respond! So of course it will go thru by then & I will have to start the gawd awful process of trying to get my money back.... This IS NOT CUSTOMER FRIENDLY! I have kept several bad products over the years but enough is enough. Why is there no confirmation before making the purchase? Why are you so hard to reach?! A retail business is nothing without customers so why are yours treated with disregard? U should b as concerned with the entire experience as much as you are with taking payment! I believe I will b moving on to a new & more customer friendly shopping site...

Developer Response ,

Thanks for sharing your feedback with us. We're sorry that we didn't meet your expectations and we hope that you'll give Wish another chance!

Long term shopper

I've been shopping on wish for years and I have to say I have had some products show up being poor quality but I have had many items be fantastic quality. As of my use of wish right now I am satisfied except for the shipping stuff and a pricing issue. Shipping is irritating as all hell for a couple reasons 1~ shipping is way to expensive often times it's more pricy then the product selected and there is no discounts for shipping 2) shipping takes a really really long time for a lot of items and they change the shipping date on you too so when you try to contact a wish support agent about it they tell ya that if it's not received by xx-xx-xxxx (usually about 1-2 more weeks) then to contact them before a specific date to have the issue resolved. Now for the pricing issue I mentioned above, they false advertise the pricing on (not all but most) items they will say one price then they ask you to select your color or size when adding it to the cart then as soon as you select your choice 8/10 times the price changes and you can't find the product for the price it was originally set at for the product. Besides these things I am satisfied with my experience using wish and having this knowledge I keep it in mind when shopping with them