My WM 4+

Waste Management, Inc.

Designed for iPad

    • 4.1 • 638 Ratings
    • Free



The Waste Management My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to:

Manage Payments

• Pay your bill
• Enroll in autopay or paperless billing
• View payment history
• Cancel scheduled payments

Keep Track of Pickups

• View pickup schedule
• Report a missed pickup
• Request an extra pickup
• View estimated pickup time
• View holiday schedule and weather alerts

Manage Your Service Account

• Manage/link multiple accounts
• Add/view payment methods
• Contact customer support
• Request a container repair

Edit your My WM Profile

• Edit profile settings
• Update your communication preferences
• Provide feedback
• See alerts for Reschedules, Service Delays & General Info

For Roll-Off Customers Only

• Request a roll-off pickup
• View roll-off history
• Copy/resubmit pickup requests
• Request a removal or relocation
• View roll-off history
• Edit or cancel a roll-off request

For get help or if you have questions, contact WM directly at

Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.

What’s New

Version 4.7.3

Minor enhancements and performance improvement

Ratings and Reviews

4.1 out of 5
638 Ratings

638 Ratings

Pandabear62 ,

Better update

Developer responded to concerns and the app seems to be much more useful. However, I can’t find a method to report missed pick-up if that occurs. Virtual assistant on website won’t answer that question (directed to website by app and that still doesn’t fix that issue). App
needs a “missed pick-up” link to notify driver.

Developer Response ,

Thanks for sharing your feedback with us on the latest update. We are working to improve the app and appreciate you calling to our attention your experience with the missed pick up functionality. Please let us know if you have any other feedback at
Have a great day!

SxA ghost ,

Phishing app

My biggest problem with this app is that it “copies from” anything that I copy from elsewhere without me clicking paste. Say I copy an email from the internet to send an email, then Once I’m done emailing I open the WM app. IOS notifies me that “WM copied from safari”. The same goes for passwords, settings, notes, etc. I don’t like that they are phishing all my data every time I switch to the app, so I’ve deleted it.

My other big concern is how autopay works. EVERY other company will charge you your remaining balance when your autopay comes up. WM’s app decides to charge the full bill amount again, even if the remaining balance is less or zero.

I’m really regretting using WM’s services and I should have gone with republic… especially since their official app is skimming any data I copy to use elsewhere.

jeskfbdje be dhe ,


Don’t waste time with this. It’s better to call them. Bill said $0 balance, trash never got picked up, and than suspended because said didn’t pay. Come to find out it’s on their end. Wow! Website constantly freezes and customer service hung up on me 5 times and I was being polite because I’m a polite person, but just trying to save people from frustration, this is the first and only review I ever left. Tried 30 times to get online and keep saying incorrect email and password so I reset and do all again same lol just completely waste of time. This is one bill will get sent in the old fashion way. Truly wish their was another trash service but it is what it is. Have a fantastic day people.

App Privacy

The developer, Waste Management, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Contact Info
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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