My WM 4+
Waste Management, Inc.
Designed for iPad
-
- Free
Screenshots
Description
The Waste Management My WM mobile app makes it easy to manage accounts on the go. Getting started is easy and you can log in with your wm.com email and password. If you haven’t signed-up for a My WM online account yet you can complete first-time registration through the app. The My WM app allows you to:
Manage Payments
• Pay your bill
• Enroll in autopay or paperless billing
• View payment history
• Cancel scheduled payments
Keep Track of Pickups
• View pickup schedule
• Report a missed pickup
• Request an extra pickup
• View estimated pickup time
• View holiday schedule and weather alerts
Manage Your Service Account
• Manage/link multiple accounts
• Add/view payment methods
• Contact customer support
• Request a container repair
Edit your My WM Profile
• Edit profile settings
• Update your communication preferences
• Provide feedback
• See alerts for Reschedules, Service Delays & General Info
For Roll-Off Customers Only
• Request a roll-off pickup
• View roll-off history
• Copy/resubmit pickup requests
• Request a removal or relocation
• View roll-off history
• Edit or cancel a roll-off request
For get help or if you have questions, contact WM directly at mywm@wm.com.
Hazardous waste or special/profiled wastes may require validation of your profile expiration date and permit applicability. This could impact the removal of your materials within the 24-hour window.
What’s New
Version 4.7.3
Minor enhancements and performance improvement
Ratings and Reviews
Better update
Developer responded to concerns and the app seems to be much more useful. However, I can’t find a method to report missed pick-up if that occurs. Virtual assistant on website won’t answer that question (directed to website by app and that still doesn’t fix that issue). App
needs a “missed pick-up” link to notify driver.
Developer Response ,
Thanks for sharing your feedback with us on the latest update. We are working to improve the app and appreciate you calling to our attention your experience with the missed pick up functionality. Please let us know if you have any other feedback at mywm@wm.com.
Have a great day!
Phishing app
My biggest problem with this app is that it “copies from” anything that I copy from elsewhere without me clicking paste. Say I copy an email from the internet to send an email, then Once I’m done emailing I open the WM app. IOS notifies me that “WM copied from safari”. The same goes for passwords, settings, notes, etc. I don’t like that they are phishing all my data every time I switch to the app, so I’ve deleted it.
My other big concern is how autopay works. EVERY other company will charge you your remaining balance when your autopay comes up. WM’s app decides to charge the full bill amount again, even if the remaining balance is less or zero.
I’m really regretting using WM’s services and I should have gone with republic… especially since their official app is skimming any data I copy to use elsewhere.
Terrible
Don’t waste time with this. It’s better to call them. Bill said $0 balance, trash never got picked up, and than suspended because said didn’t pay. Come to find out it’s on their end. Wow! Website constantly freezes and customer service hung up on me 5 times and I was being polite because I’m a polite person, but just trying to save people from frustration, this is the first and only review I ever left. Tried 30 times to get online and keep saying incorrect email and password so I reset and do all again same lol just completely waste of time. This is one bill will get sent in the old fashion way. Truly wish their was another trash service but it is what it is. Have a fantastic day people.
App Privacy
The developer, Waste Management, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- Usage Data
- Sensitive Info
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Waste Management, Inc.
- Size
- 141.3 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 12.2 or later.
- iPad
- Requires iPadOS 12.2 or later.
- iPod touch
- Requires iOS 12.2 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Languages
-
English, French
- Age Rating
- 4+
- Copyright
- © 2020 WM Intellectual Property Holdings, L.L.C
- Price
- Free