Woodhaven Train Crossings 17+

App

The application it self Great for navigation around the trains, but it is extremely slow or does not come up at all. Hopefully they can tap into the old camera system they used for this project to help possibly make the application more manageable.

Developer Response ,

Hello Resident ww

Thank you for taking the time to provide feedback on our Woodhaven train crossing app. We appreciate your comments and apologize for any inconvenience caused by the slow performance of the app.

We are aware of the issue and are working to optimize the app's performance to ensure that it loads faster and more reliably. As you mentioned, we are currently using the same camera system as the one on the web, and we're exploring ways to improve the system's overall capacity.

Please know that we take your feedback seriously and are committed to providing a better user experience for our customers. We appreciate your patience as we work through these issues, and we hope that you will continue to use our app in the future.

Basically non-functional

Cameras take a comically long time to load. (My phone is an Apple 12, for the record.) Today we booted it up BEFORE leaving the house, but the Van Horn camera still had the spinning “loading” symbol when we made it to Van Horn to discover that there WAS in fact, a train there. Finally the camera loaded a good 5 minutes after we booted the app - and if we change the camera, the loading begins anew. And why doesn’t the old website work anymore? We’ve gone backwards to having no way to view the trains again.

Wonderful Idea but cameras don’t load

Thank you for creating this app and I realize it will take time to work out bugs but app works first time I load, then I can’t get cameras back up.

Developer Response ,

Thank you for your review of our app. We appreciate your feedback and are pleased to hear that the app worked well for you initially. We understand that the issue you experienced with the cameras not appearing after the initial load can be frustrating, and we apologize for any inconvenience this may have caused.

We are actively working on improving the app and are taking all feedback into consideration to enhance the user experience. We appreciate your patience and understanding as we continue to work towards making the app more efficient and effective.

In the meantime, we suggest restarting the app as a temporary solution to help ensure the cameras will take your request. We value your business and hope to exceed your expectations with future updates to the app. Please don't hesitate to reach out to us if you have any further questions or concerns. Thank you for your support.