Woolx Merino ٤+

I have been a happy Woolx customer for several years now! The clothes are great quality merino wool that keep me warm but not hot in the winter and comfortable in the summer too! The clothes feel great, are stylish ,and not itchy. The colors are lovely and the clothes last and last. I love supporting small businesses and Woolx is one of my favorites!

I have multiple items that I love from this brand. The app is overall decent but you can’t see or sort all the product reviews, it only shows a selection of five star reviews. To see all reviews or sort them, you have to go to the website. Also I had a gift card that I loaded into the app when checking out, still had money on it. The gift card balance doesn’t stay loaded in your account, you have to go back to your email and reenter the gift card number if you want to make another purchase. I’m also not seeing a way to check the balance of the gift card (no I don’t want to contact customer service!).

This isn’t specific to the app but it would be helpful if product listings would disclose when the fit of a product has been updated compared to prior seasons. And like actual descriptions not just we updated it to be more like X and Y tops. There’s no way to know about changes to designs unless you ask customer service before you order anything, or you’re part of the brand’s private Facebook group. Would save a lot of trial and error in ordering.

One of my absolutely favorite companies! Quality products and superb service. Woolx Products are always packed on my journeys, including on my next trip to Antarctica.