Worcester 311 12+

City of Worcester, Massachusetts

Designed for iPhone

    • 4.5 • 38 Ratings
    • Free

iPhone Screenshots

Description

Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City.

See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know – use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app.

Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!

What’s New

Version 5.17.0

- Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes

Ratings and Reviews

4.5 out of 5
38 Ratings

38 Ratings

NthlGbsn30 ,

Replies

Enable replies so comments or questions can be a asked. What if you have an update to an issue? If it’s still open & you create another work order, the customer service person may close the ticket thinking it’s a duplicate.

Porky254hater ,

City of Worcester 311 🤡

The people behind this app should be ashamed of themselves.. they only do favors for their friends… shame on you !!

App Privacy

The developer, City of Worcester, Massachusetts, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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