Screenshots

Description

WorldAware is now part of Crisis24, a GardaWorld company.
In order to use this app your company must be a Crisis24. and/or its parents and subsidiaries client and have a current license to our Worldcue® TRAVELER solution.

Crisis24's enhanced Worldcue® Mobile app is designed to deliver Travel Intelligence® and assistance while on-the-go.

The app provides:
* Immediate access to critical information, tools and assistance
* Quick connection to global hotline services
* Important Notices created by your company, reminding you of policies and procedures in key locations
* Current and future itinerary details
* Ability to keep contact information updated
* Navigation Languages: British English, US English, Spanish, French, Portuguese, Mandarin, Japanese, Italian, Norwegian, and German

What’s New

Version 2.9.7

Updated branding and support information, also fixed an issue that could occur when logging out.

Ratings and Reviews

2.2 out of 5
26 Ratings

26 Ratings

TreeMallard ,

Stopped working

The app stopped working after the latest update. Please fix.

Developer Response ,

Thank you for taking the time to leave a review of the Worldcue Mobile app. We do appreciate the feedback so that we can attend to any issues and apologise for the delayed reply to your comment.

We are happy to inform you that various updates and bug fixes have been attended to over the last few months which have improved the functionality of the app. We trust that if you now reload the app, the problem you encountered should be resolved. If you still experience an issue please contact WorldAware Customer Service quoting SC-19513 so that we may assist you directly. Should you already have reached out to us and were successfully assisted, or find the latest version runs smoothly, we would be grateful if would you please consider updating your review to reflect your new app experience.

Annika Ball ,

Feels like incompetence!?!

This app would not even install correctly. Had to remove the app.

First problem was with setting the password, even though I was following the rules for password creation it continually informed me I was not using the standard format of at least 10 characters in length, one capital letter, one lowercase letter, one number, and one special character.

Second problem was around eligibility. When I entered my email address it validated that I work for an approved company and informed me the email address was acceptable. However upon hitting the submit button to create my account it continued to tell me my email was not acceptable. I could never even get past the registration portion to begin to use this app.

Also worth noting this app says it may use your location even when the app is not running which can reduce battery life. Developers should learn most users find this very unattractive and an app due to battery performance and privacy issues.

Developer Response ,

Thank you for your review. Please contact WorldAware Customer Service quoting #31440 so that we may assist you directly.

Sk8bro ,

USELESS BUGGY CRAP

How an app this bad can remain on the App Store, let alone get contracted by a major corporation is beyond me.

Did the health and safety and risk managers not read the endless bad reviews?

Did they ever try and use it before they contracted to use it?

Did they consider that the majority of the users were going to be temporary contract workers without corporate email accounts, and so would be unable to sign up?

The ‘Emergency Telephone Line’ service instantly answers with some awful music on hold and then transfers to someone who sounds like she’s in her bedroom...then the ‘support line’ you’re supposed to call is not listed anywhere and when ‘transferred’, once again, I think I’m speaking with someone working in their basement...

This is clearly an extremely poor solution, hastily developed for covid and should be relegated to the ‘junk bin’ ASAP!

Developer Response ,

Thank you for your review and we do appreciate the feedback. We are sorry to hear that your customer experience was not satisfactory. Please contact WorldAware Customer Service quoting #44991 so that we may assist you directly.

App Privacy

The developer, WorldAware, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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