Quick, simple and secure to use - WorldRemit is a better way to send money. We help our customers pay for hospital bills and tuition fees as well as sending money internationally with low fees and guaranteed exchange rates.
With WorldRemit your funds can be with family and friends in a matter of minutes - and to get you started, we're offering no fees on your first 3 transfers abroad!
Key Features & Benefits:
SEND MONEY, FAST
• From more than 50 countries to more than 150 countries worldwide
• Including the Philippines, Kenya, Nigeria, Zimbabwe & India
• Our international partners include M-Pesa, EcoCash, MTN, Metrobank and many more
• Your transfer can be received as a bank deposit, cash pickup, mobile money or an airtime top-up
• Save your recipients to your contact list
• Identify and track where your money is at all times
• Guaranteed exchange rates with daily notifications
• Our low-cost fees are displayed upfront
TRANSFER WITH CONFIDENCE
• When your transfer is complete, you and the recipient receive an SMS or email alert
• Our industry-leading technology protects your money
• We’re approved by the FCA and licensed by government regulators around the world
• Our service has received 125,000+ 5-star reviews from happy customers
Need to transfer money abroad? Here’s how it works:
1. Choose your destination
2. Confirm the transfer service
3. Select how much you want to send
4. Add the recipient
5. Choose your payment method
Download now and get started. Please note:
Your ability to send money with WorldRemit depends on the country you live in. The app will display available services based on your location. Our app supports the same send and receive countries shown on our website.
For more information, please visit: https://www.worldremit.com/
Want to get in touch with us? Whether you have a question to ask or a problem to solve: https://www.worldremit.com/en/contact-us
Learn more about how to save money with the promotional code 3FREE by visiting https://www.worldremit.com/3FREE
With this update, you now have more control over your transactions, so you can edit or cancel a transaction in-app.
We are also celebrating you extra generous lot, who send large amounts to family and friends, by making it clearer that you benefit from our WorldRemit discounted fee.
We want to make it easy for you to send money from anywhere in our app, so have added a new Send action in our navigation bar.
We've also updated the experience for those of you who use our Bill payments feature.
And last but not least, we have made it quicker and easier for you to complete SMS verification without leaving the app.
Ratings and ReviewsSee All
If they close your account don’t get off the phone until you get a supervisor
If you are sending to West Africa they umm close your account immediately without explanation. They had no problem taking the money out of my account and then immediately sending me an email saying that they cancelled my transaction because they determined it was a risk. When I called them for more information they told me they disabled my account (that I literally just opened) and they not only refused to give me an explanation but refused to let me speak to a supervisor. I asked to wait to speak to a supervisor and they told me they didn’t know how many hours I would be waiting and that no one could give me any information. After giving them my bank info, name, address and phone number along with my husbands account info, they took the money from my account and then refused to answer any questions. I told them I was certain the account was closed because I was sending to West Africa and they refused to answer me. I had to threaten to call my lawyer and specifically request for an appeal twice and explain to them that I was happy to give them my photo ID. They just never asked me for it. Finally a supervisor came on the phone after an hour and listed to me, spoke to their risk department, asked me normal questions to ensure I wasn’t making a fraudulent transaction and they finally reopened my account. So be ware, if they tell you there is nothing you can do they are lying.
Developer Response ,
I'm glad we were able to review your account eligibility for appeal. We review all accounts and transactions regardless of where they are being sent to and make sure they fall within our terms and conditions as listed on our site. Please provide a case or transaction number if you would like to discuss this matter further so we can locate your account.
Be careful. The rates are low and the user interface is nicely done. However, if you make frequent transactions or a large transaction - be prepared for problems. Your transaction will be stalled - with no notice to you for hours (days) and no explanation. You have to call or email. If you email, expect to wait at least 6 hours for a response. If you call, prepare to wait on hold for 15 minutes or so. They will request information - copies of your ID, bank statements - over and over again. I’ve supplied the same information three times within the past month alone. I guess you get what you pay for. Western Union, Xoom and MoneyGram cost more, but generally you have much less hassle. The first few transactions will be fine. But once you become a regular user, be prepared. It’s a strange business model to penalize/hassle your best customers. I want to see WorldRemit succeed, but lately I’ve only been annoyed by my usage. Initially i was a fan. Not anymore. That’s a shame, but the marketplace will vote with their dollars. I am.
Do Not Use & Worst Customer Service
I started of with a small amount to test if it worked and it did. Then I took chance with a larger amount and first there was notification that it was delayed, which is fine. One day of radio silence and then they text saying it will be credited the next day. The next day they say recipient has been notified that funds are waiting. Recipient did not get funds and app tracker kept saying processing. A couple more hours later the app tracker says failed transaction. I emailed them twice and their response was we can’t reply look at FAQ. I check back on app again for tracker it has reverted back to processing. Is this a sham? The money was for charity during Ramadan. There is no option to cancel this.
Update- called customer service and they were most unhelpful and frustrating. They said there is a technical glitch with the local partner and they do not know when it will be fixed. Could not provide a timeline or issue a refund. The agent kept repeating we cant do anything 10 times when asked for a resolve or to speak to someone else. For some reason it is not their responsibility if there is an issue with their local partner. Then why provide this service at all if you will not provide end to end service???
Developer Response ,
Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at https://www.worldremit.com/en/contact-us
- WorldRemit Ltd
- 169.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Danish, Dutch, French, German, Italian, Spanish
- Age Rating
- © 2020 WorldRemit
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