WorthPoint Price Guid‪e‬ 12+

I wish this app worked as well as their website did. Especially since I pay well to be a member of their site. I have reached out to them several times to report problems with the app and received slow and poor customer service. This app runs slow, even typing your item to search freezes and pauses. Often shuts down mid search. This is terribly inconvenient when I’m mid-auction bidding on something and trying to verify a value. Saved favorite items will disappear from my list, it will forget my saved log-in, and randomly closes out on its own with nearly every use. More functionality and service should be applied to their app service. It took over a week for my first email to get a response with very little remorse over my complaints and zero assistance with the problems. My responses to that email went unanswered until I resent them again and I was simply asked to uninstall/reinstall and make sure my phone was up-to-date on upgrades...Regardless that my prior emails mentioned doing all of the above already.
Stuck between a rock and a hard place of needing this service, but about ready to tell them to cancel. Especially at $40 a month... very disappointing.

We are sorry to hear about all of the issues that you are experiencing! We know that’s terribly frustrating and we would be too. We are here to help. Please email us at reviews@WorthPoint.com so that we can get some details from you such as OS, model of iphone, and more. We want to help find a solution for you, and look forward to the opportunity.

After the latest update I’ve been experiencing several bugs that are becoming a real nuisance and really making me question if it’s worth the expensive subscription price I’m paying for this app.

First of all, and most annoying, the app forgets my login info every time I exit the app so I have to log back in if I want to use it again, even if it’s only a few minutes later. Second, the search results show hundreds or even thousands of items found, but I’m only able to see/scroll through about 10 of them in some instances. Lastly, the app freezes on a regular basis when I try to scroll down too quickly.

I use this app mainly at estate sales and I don’t see the point in paying this much if I can’t use it when I need it most. Please resolve the issues or I’ll have no other option but to end my subscription.

We apologize for your frustrations. Our IT department will look into this, and figure our why this is happening. We continue to provide ongoing updates to our app to continue improve the overall experience.
We appreciate you being a valued member, and we strive to provide the best product possible to our Customers. Thank you for your feedback. If you have any questions or additional concerns please feel free to reach out to our Customer Care department. 877 481 5750

The app constantly logs me out. It will pull up Search results but then they disappear and the app tells you there are zero results. It will only show you 7 of the hundreds of search results that it find. I have to keep setting it to search titles only as it doesn’t save any of my settings.

I use this app a lot. The new update has made it almost unusable. The old version had its flaws but at least it worked.

We apologize for your frustrations. We will look into this, and determine our why this is happening. Worthpoint continues to provide ongoing updates to our app to improve the overall experience. We appreciate you being a valued member, and we strive to provide the best product possible to our Customers. Thank you for your feedback. If you have any questions or additional concerns please feel free to reach out to our Customer Care department. 877 481 5750