Stay connected on the go with Xfinity Connect!
The Xfinity Connect app extends your Xfinity services onto your mobile devices.
• Access your Comcast.net email.
• Never miss a phone call. Answer calls made to your Xfinity Voice home phone.
• With Voice2GoSM you can make outbound calls from your Xfinity Voice phone numbers.
• Access your home phone voicemails, voicemail transcripts, call logs, and call forwarding settings.
• Manage your Xfinity contacts.
• View Caller ID (only available on specific devices).
• Manage your Xfinity Connect account.
• An active subscription to Xfinity Voice or Xfinity Internet.
• An Xfinity ID or a Comcast.net email address.
• Voice2Go requires an Xfinity Voice Residential Unlimited subscription.
Get Help Signing In:
• Create an Xfinity ID and password: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Reset your Xfinity password: xfinity.com/password
Terms and Conditions:
• Xfinity Connect is not available in all areas.
• Terms, conditions, and restrictions apply.
• Standard mobile data charges apply. Please check with your phone carrier for details.
• Cal. Civ. Code §1798.135 - Do not sell my info - https://www.xfinity.com/privacy/manage-preferences
Xfinity Connect Email is now faster and more reliable thanks to new performance updates.
Ratings and ReviewsSee All
I’ve been using the comcast app for email primarily. Having said that some of my biggest issues are incredibly simple ones that for some reason Comcast will not address. 1) Allow app users to attach documents!! This is a basic feature function of most any email service yet for whatever reason Comcast still has not fixed this.. as of now you can only attach photos from your device 2) The app is not consistent with the internet version. I can try to send an email from the app and get a “email address is not valid..” and be unable to send. Login via internet and no problem sending to the email address (which btw was valid) 3) It’s glitchy as all get out. Sometimes you open it and email promptly downloads. Other times you open and continue to refresh because there was a visual alert that you have new email. After 3-4 refreshes you go out of the app and do something else then go back into the app and boom.. the email is there? Most of these issues do not seem to be incredibly pressing to solve yet they have been problems for years. Please please fix... would like to give this app 5 stars
Used to be mediocre, now it’s pathetic!!!
Originally this app was just ok; but over the past year or so has steadily gotten worse and worse, to the point where it is now unusable. The only reason I got it in the first place was to use instead of Apple Mail so that Mail wouldn’t take up so much storage space on my iPad and iPhone (you know, the “ghost storage” in Apple Mail that doesn’t go away even though you delete your emails and empty trash folder; and the only way to get rid of it is to delete the Mail app and reinstall. If you don’t it will eventually use up most of the storage on your device - ridiculous that Apple doesn’t address this!)
At any rate, I was driven to this Xfinity Connect app by that issue. For the first couple of years it was at least useable. Now it only works maybe 20-30% of the time and it has never maintained my contacts. I’m having all of the same issues others are reporting and I just can’t take it anymore! Comcast is doing NOTHING to address all the problems and their only “repeated and very tired fix” is to delete and reinstall the app which NEVER works. Shame on you, Comcast! This has the potential of being a very good app if you would only fix all of the problems. Guess we’ll never know what that would be like! This app is now bad enough that I’m having to go back to Apple Mail, even knowing that I’ll have to regularly delete and reinstall it in order to keep the size of it down. I’m thoroughly disgusted with Comcast!
Extremely bad service and worse customer service
I had to upgrade my modem to add voice service which cost more and the internet is now slower than with the older modem, but I’m paying more on top of the extra fees for the actual voice service. Then I opted in to try the Voice2Go feature and now my home phone doesn’t work at all. It just rings and when I answer the phone there is a dead silence. There is no way the consumer can turn this feature off within the app, it says to log into the website. If you can navigate thru that poorly laid-out site, you will find that the remove button for the Voice2Go feature is not a button but just a word. You have to call in and get ahold of an agent whom will always have a middle eastern accent and won’t have any idea what you are saying but if they did they wouldn’t know how to help you either. Every time you call in, expect to be on the phone for 2 hours or more, then expect for the call to be dropped multiple times. Don’t get upset, it’s just something they do and will call you back. Until they just don’t care anymore n give up. Don’t expect them to continue with the job until finished either after they hang up on you even tho you may have been waiting on the phone for over an hour already. They won’t do it. And expect Covid to be their number 1 excuse for having the crappy service they have always had. I can’t even use my phone but they keep charging me for it!
Developer Response ,
Hi AngieNenetl. Thank you for being an Xfinity customer! We heard your feedback and we're concerned about your Xfinity Voice service.
If you're having trouble with your internet speed or phone service, can you chat with us at https://www.xfinity.com/support/
We're here for you 24/7.
- Comcast Interactive Media
- 121.1 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © Copyright 2020 Comcast
With Family Sharing set up, up to six family members can use this app.