Want to manage your Xfinity Mobile service on the go? With the Xfinity Mobile app, you can:
· Check how much data you’ve used
· Switch between Unlimited and By the Gig data options
· View your bill and update payment info
· Manage account settings
· View order information
· Contact Xfinity Mobile for support
If you want to manage other services such as Xfinity X1, Xfinity Home, or Xfinity xFi, check out those apps instead.
Learn more about ‘Cal. Civ. Code §1798.135: Do Not Sell My Info’ options at https://www.xfinity.com/privacy/manage-preference
You can now make past due or partial payments using a new payment method in the app. We've also made some minor bug fixes and updates behind the scenes.
Ratings and ReviewsSee All
I was very skeptical, and at times very frustrated, with the customer service for Xfinity in the past. There must have been some changes at the company because it is much better now. The Xfinity mobile app and the service overall have been great. The most I have paid for three phones in our family is about $90 including taxes/fees over the last year, and that was when we were traveling to rural areas on toad trips. Our average bill has been about $30-40/month for all three phones. Also, the new shared plan is really great for families, and extremely flexible. We switched plans through the app recently when we were in a road trip, and used over $11 gigs of data because we could not link to wifi or an Xfinity hotspot very much. Our bill was still only $90! We were able to switch right back to a much lower by-the-gig plan after that trip. When I’m at work, my phone automatically finds a hotspot in my office building, so I use no data at all. We rarely have dropped calls, so we are very happy so far with the service over the first couple years!
Excellent app and plan options
Switched from At&t to Xfinity mobile and it’s saving a me a lot. The best feature is to switch the plan on the fly just before your billing period end date. This way I m able to switch as per the usage in specific month. The app clearly shows how much data you have used so you can take a decision whether you need to switch the plan with in the Gig or just go unlimited. Additionally, as long as you switch before your billing period you are good and it will charge as per the final plan you have selected. This is great , e.g. you can keep the plan $12 for 1gb and if you use more than 1gb, just change the plan to 3gb or directly to unlimited. Next month you can switch it back to 1gb. I have kept a monthly reminder to check data usage 2 days before my billing period so that I can switch the plan and save. Other features like chat support is also good. Hope Xfinity will continue these plans and options to switch on the fly.
Good app, needs a “My Data” widget
I like the way the app is put together. I have a feature request for the developers that I think would be really useful. There should be support to add the “My Data” visualization from the app (which shows how much by the gig data has been used for the billing period) to a widget on the notification screen when you swipe to the left of the hone screen so you can see where you are at with out having to load the full app. Hope to see a feature like this soon but otherwise great work!
You guys added the feature so I’m updating my review to 5 stars. Thanks for listening!
Developer Response ,
Thanks so much for taking time to review! We hear you about a data widget... stay tuned :)
With Family Sharing set up, up to six family members can use this app.