XProtect® Mobile

Name: XProtect® Mobile
Rating: 2.2 (126 reviews)
Author: MILESTONE SYSTEMS A/S

On-the-go video surveillance

Free · Designed for iPad

126 Ratings
Ages

4+
Years
Category

Business
Developer

MILESTONE SYSTEMS A/S
Language

EN
+ 33 More
Size

56.2
MB

This free XProtect Mobile app gives you secure access to your Milestone video surveillance system anytime, anywhere from your smartphone or tablet. Available in 31 languages the application lets you conveniently view live video, play back and export recorded video, listen to audio and speak through the camera-connected speakers using the Push-To-Talk button. Compatible with XProtect Corporate, XProtect Expert, XProtect Professional+, XProtect Express+, XProtect Essential+, and the Milestone Husky NVR series. (For use with XProtect Express and Professional, please download the "XProtect® Mobile Express & Pro" app) Additional product highlights: • Document any event while it happens by streaming video and audio from your mobile device’s camera directly into the Milestone solution • Get peace of mind and stay constantly on top of things by receiving push notifications based on alarms defined in the Milestone solution Try it out Download the app and take a look yourself. XProtect Mobile includes access to a demo server so you can explore the product even if you do not have a Milestone system installed already. Getting started In order to connect and view cameras from your Milestone system, you should have the latest version of the Milestone surveillance system and the XProtect Mobile server installed. For further details on getting started, visit www.milestonesys.com/mobile. Milestone distributes and sells its market-leading XProtect® VMS and the Milestone Husky NVR Series through an authorized partner channel of distributors and resellers in more than 115 countries around the world. Please go to https://www.milestonesys.com/community/find-a-milestone-partner/ to find your local authorized Milestone reseller or distributor.

Ratings & Reviews

2.2

out of 5

126 Ratings

Terrible over LTE with 4 out of 5 bars
09/24/2018

MXLDN
I have a business grade internet connection, the server has 6 cores and 20 gb or ram so I know that’s not the problem. Furthermore the app works just fine over WiFi and my other camera system (NightOwl) works just fine on my mobile over LTE. When I connect to mobile data good luck actually seeing anything for more than a few choppy seconds at a time before the image pixelates and bleeds together or freezes. This mostly happens as the camera is kicking back n forth between motion recording and not. So basically if there’s motion on the camera while you’re viewing it remotely, it’s going to stop working an freeze badly until motion recording stops. THIS ABSOLUTELY DEFEATS THE PURPOSE OF VIEWING IT REMOTELY! If I wanted my cams to only be viewable when I’m home I could’ve gone a lot cheaper. Will not be upgrading my license for more cameras as anticipated during initial setup. My $800 NightOwl System is putting your software to shame running with CONSIDERABLY more power. Which I had to give it because even with 4 Xeon core processors, it was still maxing out the cpu constantly. Might want to go back to the drawing board guys, there’s a lot of issues here and none of them I’ve found a workaround for yet...
Terrible over LTE with 4 out of 5 bars
09/24/2018

MXLDN

I have a business grade internet connection, the server has 6 cores and 20 gb or ram so I know that’s not the problem. Furthermore the app works just fine over WiFi and my other camera system (NightOwl) works just fine on my mobile over LTE. When I connect to mobile data good luck actually seeing anything for more than a few choppy seconds at a time before the image pixelates and bleeds together or freezes. This mostly happens as the camera is kicking back n forth between motion recording and not. So basically if there’s motion on the camera while you’re viewing it remotely, it’s going to stop working an freeze badly until motion recording stops. THIS ABSOLUTELY DEFEATS THE PURPOSE OF VIEWING IT REMOTELY! If I wanted my cams to only be viewable when I’m home I could’ve gone a lot cheaper. Will not be upgrading my license for more cameras as anticipated during initial setup. My $800 NightOwl System is putting your software to shame running with CONSIDERABLY more power. Which I had to give it because even with 4 Xeon core processors, it was still maxing out the cpu constantly. Might want to go back to the drawing board guys, there’s a lot of issues here and none of them I’ve found a workaround for yet...
Memory leak
08/29/2019

daswafford
There is a memory leak in the current build. It can be reproduced by setting “Stay awake” from settings to on, and then leaving the app open permanently. I use it on a dedicated iPad Air viewing a 3x3 (9 total) camera view. The Milestone server and iPad are on the same local network. Cameras are a mix of 1080p and 4K Axis devices. Streams are configured for 30fps at 1080p in the Milestone Mobile’s “Performance” configuration. When left viewing the 9 camera display, the app crashes consistently after about 24-36 hours of use. Dropping FPS to 20 had no effect. The app still crashes after about a day. As a software engineer, it’s obvious that there is a memory leak in the app. It’s probably caused by the high frame rate and resolution I run, but for a commercial product, I would hope for better QA. I recently converted from XProtect Express and am on the latest release of XProtect Express+. I am under Milestone Care Plus but have been unsuccessful in escalating this bug.Build: 13.2.1 XProtect Mobile (36) / 64IOS IPad Air 3rd Gen on IOS 12.4XProtect Express+ 13.2
Memory leak
08/29/2019

daswafford

There is a memory leak in the current build. It can be reproduced by setting “Stay awake” from settings to on, and then leaving the app open permanently. I use it on a dedicated iPad Air viewing a 3x3 (9 total) camera view. The Milestone server and iPad are on the same local network. Cameras are a mix of 1080p and 4K Axis devices. Streams are configured for 30fps at 1080p in the Milestone Mobile’s “Performance” configuration. When left viewing the 9 camera display, the app crashes consistently after about 24-36 hours of use. Dropping FPS to 20 had no effect. The app still crashes after about a day. As a software engineer, it’s obvious that there is a memory leak in the app. It’s probably caused by the high frame rate and resolution I run, but for a commercial product, I would hope for better QA. I recently converted from XProtect Express and am on the latest release of XProtect Express+. I am under Milestone Care Plus but have been unsuccessful in escalating this bug.Build: 13.2.1 XProtect Mobile (36) / 64IOS IPad Air 3rd Gen on IOS 12.4XProtect Express+ 13.2
Works great if you have it setup correctly
12/14/2017

Vikingsix1
This is very specific software. If you don’t have a Milestone server properly setup with access to and from the internet then this app is not for you. If you DO have the above mentioned server this works great and is the only way to go in my mind. Truth be told, the Milestone product line was not my first choice. I wanted “open source” and Linux based. Bah, that equated to “better be a Linux expert” and know the intricate in’s and out’s of all the subject matter. Through a lot of trial and error my choices limited themselves down to this very fine product. Milestone got me up and running with 8 devices for free in just a day or two. Versus the couple of weeks I’d already spent on the aforementioned Linux Open source options.

Developer Response
Dear Vikingsix1, Thank you for your positive feedback.We also appreciate any constructive feedback regarding functionality, so please don't hesitate to keep us updated or to shout for help if ever you need it. Thanks again and best regards, Milestone Technical Support
Works great if you have it setup correctly
12/14/2017

Vikingsix1

This is very specific software. If you don’t have a Milestone server properly setup with access to and from the internet then this app is not for you. If you DO have the above mentioned server this works great and is the only way to go in my mind. Truth be told, the Milestone product line was not my first choice. I wanted “open source” and Linux based. Bah, that equated to “better be a Linux expert” and know the intricate in’s and out’s of all the subject matter. Through a lot of trial and error my choices limited themselves down to this very fine product. Milestone got me up and running with 8 devices for free in just a day or two. Versus the couple of weeks I’d already spent on the aforementioned Linux Open source options.
Developer Response 02/23/2018
Dear Vikingsix1, Thank you for your positive feedback.We also appreciate any constructive feedback regarding functionality, so please don't hesitate to keep us updated or to shout for help if ever you need it. Thanks again and best regards, Milestone Technical Support
Someone broke the auto resolution increase when zooming in on video with this update
09/02/2016

Mech333
In general this app has been great, but they broke some important functionality in this latest update: Normally when viewing video full screen on iPhone, you have one level of resolution / quality displayed, and then when you 2-finger zoom in, it just scales that same image up (which doesn't add any detail) for a split second before it bumps up the resolution and starts showing you more detail in the zoom area.With this latest update (or recent updates), it now just keeps the same initial full screen resolution, so when you zoom in you don't get any additional detail from the higher camera resolution. That is a huge problem! I can no longer see fine details from my high res cameras through zoom.Please fix this, Milestone!This latest update also seems to drop connection to the server quite often, sometimes after just 5-10 seconds of watching recorded video. The versions from 6 months ago were far more solid.
Someone broke the auto resolution increase when zooming in on video with this update
09/02/2016

Mech333

In general this app has been great, but they broke some important functionality in this latest update: Normally when viewing video full screen on iPhone, you have one level of resolution / quality displayed, and then when you 2-finger zoom in, it just scales that same image up (which doesn't add any detail) for a split second before it bumps up the resolution and starts showing you more detail in the zoom area.With this latest update (or recent updates), it now just keeps the same initial full screen resolution, so when you zoom in you don't get any additional detail from the higher camera resolution. That is a huge problem! I can no longer see fine details from my high res cameras through zoom.Please fix this, Milestone!This latest update also seems to drop connection to the server quite often, sometimes after just 5-10 seconds of watching recorded video. The versions from 6 months ago were far more solid.

- Customize your start screen by setting the Cameras tab or a specific view as the default. The default screen opens automatically when you connect to a server. - Monitor the Milestone Care coverage of your XProtect installations directly within the app and receive timely renewal reminders. - The Romanian language is now supported, and users can select it in the app. - More accessible Profile menu: The user profile icon appears in the top-left corner of all main screens.

Version 25.3.1

Oct 29

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

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Copyright

Developer Website

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XProtect® Mobile Express & Pro

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XProtect® Mobile

On-the-go video surveillance

Ratings & Reviews

What’s New

Version 25.3.1

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

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