Yandex Go — taxi and delivery 4+

App to order taxi or delivery

Intertech Services AG

    • 4.9 • 112.1K Ratings
    • Free

iPhone Screenshots

Description

Yandex Go is an app to request rides, order food from restaurants or send items across town. Request a ride or delivery with just a tap and track your driver in real time. Never waste time again with another call center or parking problem.

• AFFORDABLE FARES
Choose a service class for any occasion. Ride Economy for everyday errands, treat yourself to Comfort and Comfort+ to relax in a more spacious car, or go with Business when every detail counts. Use Delivery to ship items of any size by car. Fares and available service classes vary by location, but we always show the exact price (or a fair estimate) before you request a ride.

• PAY BY CARD OR CASH
You can pay for rides automatically if you add your card in the app, but drivers also accept cash. Payment method availability may vary depending on location.

• A SMART APP THAT SAVES YOU TIME
Yandex Go uses smart algorithms built on live traffic data to connect riders with drivers who can reach them fastest. Depending on your location, the app will also suggest alternative pickup points to help lower your fare.

• RIDES WITH MULTIPLE STOPS
Request a ride with multiple destinations, like if you’re dropping your kids off at school, picking up a friend on the way, or need to run a quick errand. Yandex Go maps all your stops on one route and calculates the fare for the entire trip upfront.

• CHILD SAFETY SEATS
Choose the Kids service class to ride safely with your child in a safety or booster seat.
Currently available in the capitals of Armenia, Belarus, Georgia and Kazakhstan, as well as 169 cities across Russia.

• FOOD FROM RESTAURANTS
Order food from local cafes and restaurants. Just enter your address and we’ll show you everything that’s available nearby. Narrow down your search with filters and find your favorites or try something new. Currently available in Russia and Kazakhstan.

• SCOOTERS
Scooters are back in Moscow and Krasnodar, and now available for the first time in St. Petersburg and Tula!
Find them in the Yandex Go app. We added the Fixed rate and an in-app Navigator for rides to a specific address with upfront pricing.
Rent up to 3 scooters on the same account.
If you have Yandex Plus, subscribe to Scooters and get free starts in all rates and free wait time during rides. The first month of subscription is ₽0.

• FAMILY ACCOUNT
You can open a family account in Yandex Go. Family accounts are a great way to take care of your whole family and pay for their taxi rides. A single family account can have 4 members all using the same bank card. The family account can also be used to pay for orders in lots of different Yandex services, not just Taxi. Family members can share their location during rides, and the account owner can set limits and view the order history.

• AVAILABLE IN 10 COUNTRIES
Russia, Armenia, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Uzbekistan, Lithuania, Serbia and Moldova. Visit https://taxi.yandex.com to see rates and availability in your city.

If you’d like to share your opinion about our app, a driver or company that handled your ride, please send us feedback in the app.

What’s New

Version 650.65.1

The app is now faster. We worked on internal improvements, so you won't notice any other changes.

Ratings and Reviews

4.9 out of 5
112.1K Ratings

112.1K Ratings

riginetoo ,

Awful

The app is working very bad, you can’t see the car if it’s coming or not. App doesn’t show correctly your actual location and not shows right location of your destination. All the time drivers choose the longest way to your destination. Most of the drivers are from Uzbekistan and Azerbaijan. I had an episode when the driver was going the opposite way I needed and when I started to complain about it he blocked the doors and asked for more money. I wouldn’t recommend to use this app, especially for the girls that travel alone. It is simply dangerous!!!

AppUser-xyz ,

Random charges and Terrible app use and customer experience

The app keeps failing to derive payment from Apple Pay. I had to finally install a credit card directly. Even then it would sometimes work and sometimes not. When I called my bank, thinking they might be the problem, they said they see changes coming through form Yandex, which they approve but the merchant keeps declining. Randomly I would see a charge appear stating I have balance due and I can’t use the app until I pay it off. Not having an alternative, I would pay the stated balance and write a note to customer service, who don’t get back for days, if at all. Also, the app often picks up incorrect “current location” for user. The estimated arrival timings for cabs are often incorrect. And above all, the shown estimated for requesting is cab is almost always less than what is actually charged by almost 30-50%! I feel cheated and I would never use this app if I had or knew of alternatives while visiting Moscow on a short trip.

O111L222 ,

The worst customer service ever

It doesn’t deserve even 1 star. I was charged wrong amount and I had to call customer service to get that charge adjusted. They couldn’t help me by phone so I sent request to a specialist. In a week I got an answer by email but it didn’t actually mean anything, it was not helpful, kinda “sorry for the inconvenience” but the price was not adjusted.
So I called again, sent another request which was not answered at all. After all I called 3d time and asked to talk to a specialist or customer service manager. I was told that they don’t have that kind of service. What do you mean “don’t have”???? It’s ridiculous, they asked me to wait 2 more days for specialist to call me... and it’s been 2 weeks since I called last time. Bad bad bad ugly service!!!! I regret yandex bought Uber, cause Uber has better customer service for sure!

App Privacy

The developer, Intertech Services AG, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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