Yango taxi and delivery 4+

Check script for Order history

The functions for order history needs a look at.
Cancelled orders are the ones seen. I had canceled orders twice before getting one that I needed.
I checked the order history the next day and realized it’s the cancelled order that’s seen. I don’t think that’s safe. I gave 5 stars despite , knowing it only needs a little backend change. Please do that as soon as possible

Ответ разработчика ,

Hi! We would like to review why you do not have access to your entire order history. Please email us at smm@yango.com with more information and a relevant screenshot. We will be waiting for your message 😊

Multiple App Functions Barely Work

I’ve been running into a lot of issues when using this app…here’s a list of a few of the issues:

-Search function for destinations to go to doesn’t work. It gets stuck loading the search results list and the list starts flashing on screen. It never fully loads and I can’t select any of the options, meaning I can’t go to new places at this time. The only locations I can pick are the ones I’ve commonly gone to (the tiles on the front screen). This doesn’t depend on network, the issue happens on both cell signal and WiFi
-When requesting a ride, the menu for selecting the ride type doesn’t ever fully load. It creates the exact same issue where it gets stuck loading and the options flash. It takes a lot of tapping on the screen to finally select a ride option.
-Food delivery: Yango doesn’t identify couriers first. As a result I’ve spent a lot of time waiting for food thinking that a courier is assigned, only to find the order cancelled. The app also doesn’t notify you if an order is cancelled, which can waste even more time.

In general, it seems that this app is poorly run now and multiple functions are breaking down.

Rubbish Yango Support

Nov 11, 2023 I booked a ride which was supposed to cost Rs 762 but surprisingly it came out to be Rs 3160. I contacted the Yango Support immediately and they accepted that it was a problem on their side(GPS problem). We paid the driver expecting that Yango support will get the extra money back from driver and issue us vouchers. But We have been launching complain with them constantly for almost one month and every time they will give different answer, once offered 800 Rs voucher when I paid 2400 extra, once they asked to resolve the matter with the driver, and once refused to pay us anything back … Its the worst ride support app I've ever used. I have been using apps all over Canada and US and never had a problem like this.