YEGO Mobility

Name: YEGO Mobility
Rating: 4.8 (500 reviews)
Author: YEGO Urban Mobility SL

Freedom on two wheels

Only for iPhone

Free

500 Ratings
Ages

4+
Years
Category

Travel
Developer

YEGO Urban Mobility SL
Language

EN
+ 3 More
Size

111.2
MB

iPhone

Why YEGO? Download YEGO and start riding the most stylish electric motorbikes in France and Spain. Our vintage look stands out on the streets. It's impossible not to spot a YEGO! Move with ease and style around the city: - YEGO is for everyone: locals and tourists. - YEGO is sharing. You will find two helmets to ride with whomever you choose. - YEGO is always with you. Enjoy your ride to the office, gym or your favourite café. - YEGO is the best of both worlds. Ride freely as you would with your own motorbike, but with fewer worries — simply enjoy the ride while respecting the city's traffic rules. - YEGO is green. Our motorbikes are electric, and we take care of recharging them. - YEGO is convenient. Move around the city up to 50 km/h. - YEGO is easy. Pay as you go. It will only cost you the time of your ride. The insurance is included. - YEGO is available in several cities. Ride in Barcelona, Valencia, Seville, Malaga, Zaragoza, Paris, Bordeaux, Toulouse, and Nice. How does it work? Download the app and create an account in a few minutes. You'll need your driving licence, ID, and payment method. Once we validate the account, you're ready to go! Book your YEGO Book through the app. You have 15 free minutes to get to the motorbike. Move freely in the city Unlock the motorbike through the app and open the top case: you'll find 2 helmets to travel with whom you prefer. Enjoy the ride! Park and finish your ride Park following the rules in any authorised place for motorbikes within YEGO's operative area. Put the helmets back and finish your ride on the app Ride green, ride with style, ride YEGO

Ratings & Reviews

4.8

out of 5

500 Ratings

Excellent
04/10/2019

Owsley9
I was skeptical about this service, but it ended up being a great asset and such fun in Barcelona. I own a scooter, though, so please be advised that driving in Barcelona is not the easiest if you're not used to being on two wheels.App was straight forward, efficient, accurate. Service never left me stranded or banging on the helmet case.I highly recommend Yego to anyone who wants the freedom to ride within a selected area.
Excellent
04/10/2019

Owsley9

I was skeptical about this service, but it ended up being a great asset and such fun in Barcelona. I own a scooter, though, so please be advised that driving in Barcelona is not the easiest if you're not used to being on two wheels.App was straight forward, efficient, accurate. Service never left me stranded or banging on the helmet case.I highly recommend Yego to anyone who wants the freedom to ride within a selected area.
Worst Experience and Service
06/09/2022

Truth y Verdad
I had rented a scooter, shortly before arriving at my desired destination I was stopped by the Guardia Municipal who obligated me to park in an area that is not appropriate for suspecting that I had drank (it was 3am). When they made the tests I showed up negative because I had not drunk at all.I thought that everything would end there but no. They have proceeded to change their story to say that I did not have a valid permit to drive due to my license not being from the European Union or in a convention. They have fined me for 500€ to then let me go walking.If you think my story ends there it does not. Yego then has charged me for 80€ extra because they have had to pay for the moto that was removed. Now it seems I will have to pay a second fine although it really has not been my fault.The ride was barely 7 euros and was nice and fun but what has unfolded afterwards has been a disaster Take the metro or another means of transportation where you will not have to deal with entrapment, fraud and scams.

Developer Response
Thank you for your comment and we are sorry that you had this experience!It's the user's liability to follow traffic regulations, as well as parking rules. When we have these situations, we always make the necessary checks, before charging anything to our riders, to confirm if the fine really corresponds to the user.As you are mentioning, it is the police who fines the scooter not Yego, we only take care of the withdrawal of the scooter from the tow deposit, and I am afraid if the reason why the scooter was towed is because the driver is not carrying its driver license, we need to proceed charging the fine.However, if you don't agree with the reason of the tow, you can appeal the fine and we will be glad to refund you the money if you win the case. If you have any questions about your case, do not hesitate to contact us through the chat of your app or by mail so that we can assist you immediately.With Yego you are never alone, we are available 24h to help you!
Worst Experience and Service
06/09/2022

Truth y Verdad

I had rented a scooter, shortly before arriving at my desired destination I was stopped by the Guardia Municipal who obligated me to park in an area that is not appropriate for suspecting that I had drank (it was 3am). When they made the tests I showed up negative because I had not drunk at all.I thought that everything would end there but no. They have proceeded to change their story to say that I did not have a valid permit to drive due to my license not being from the European Union or in a convention. They have fined me for 500€ to then let me go walking.If you think my story ends there it does not. Yego then has charged me for 80€ extra because they have had to pay for the moto that was removed. Now it seems I will have to pay a second fine although it really has not been my fault.The ride was barely 7 euros and was nice and fun but what has unfolded afterwards has been a disaster Take the metro or another means of transportation where you will not have to deal with entrapment, fraud and scams.
Developer Response 06/22/2022
Thank you for your comment and we are sorry that you had this experience!It's the user's liability to follow traffic regulations, as well as parking rules. When we have these situations, we always make the necessary checks, before charging anything to our riders, to confirm if the fine really corresponds to the user.As you are mentioning, it is the police who fines the scooter not Yego, we only take care of the withdrawal of the scooter from the tow deposit, and I am afraid if the reason why the scooter was towed is because the driver is not carrying its driver license, we need to proceed charging the fine.However, if you don't agree with the reason of the tow, you can appeal the fine and we will be glad to refund you the money if you win the case. If you have any questions about your case, do not hesitate to contact us through the chat of your app or by mail so that we can assist you immediately.With Yego you are never alone, we are available 24h to help you!
YEGOs reluctant to deletion my personal data
05/18/2024

Knowyourrights6
Understandingly, I wasn’t able to use YEGOs services due a lack of international driving permit. Fair, I get it. Then I requested the deletion of my data from their system and this Marc gave me a bunch of gibberish why my data could not be deleted (passport information, Driver’s license, credit card information, and all the rest of my personal information. Under the current law in article 17 of the GPDR “ the right to be forgotten “. If I am not able to use YEGOs services then the company does not need my information. Period. I am just hopping that they indeed deleted and not sell my information.

Developer Response
Thank you for your review!We are sorry you had this bad experience,Please, could you contact us through your chat or email and tell us what happened so we can help you personally?With Yego you are never alone, we are available 24 hours for whatever you need!
YEGOs reluctant to deletion my personal data
05/18/2024

Knowyourrights6

Understandingly, I wasn’t able to use YEGOs services due a lack of international driving permit. Fair, I get it. Then I requested the deletion of my data from their system and this Marc gave me a bunch of gibberish why my data could not be deleted (passport information, Driver’s license, credit card information, and all the rest of my personal information. Under the current law in article 17 of the GPDR “ the right to be forgotten “. If I am not able to use YEGOs services then the company does not need my information. Period. I am just hopping that they indeed deleted and not sell my information.
Developer Response 05/21/2024
Thank you for your review!We are sorry you had this bad experience,Please, could you contact us through your chat or email and tell us what happened so we can help you personally?With Yego you are never alone, we are available 24 hours for whatever you need!
Easy and straight forward
11/27/2018

thisoneisonme
Such a fun way to move around Barcelona. I have a bike, but sometimes I would rather scoot so that I’m not so sweaty when I arrive - plus they scooters are easy to maneuver. Drive safe and pay attention to the busy roads of Barcelona!
Easy and straight forward
11/27/2018

thisoneisonme

Such a fun way to move around Barcelona. I have a bike, but sometimes I would rather scoot so that I’m not so sweaty when I arrive - plus they scooters are easy to maneuver. Drive safe and pay attention to the busy roads of Barcelona!

Performance improvement and bug fixes.

Version 6.8.7

Oct 27

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The following data may be collected and linked to your identity:
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The following data may be collected but it is not linked to your identity:
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Ratings & Reviews

What’s New

Version 6.8.7

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

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