Waitlist (aka Nowait) allows Restaurants to seamlessly manage their Waitlist & front of house operations. * Note: This app is for Restaurants. If you're a diner, join a waitlist by searching ‘waitlist’ on the Yelp App!
Restaurants, build and manage a waitlist with up to 50 covers per month and see the power of 2-way texting with your diners for free. Download the app to turn hangry visitors into repeat customers without tapping into your bank account.
Our full, paid version allows restaurant owners and front of house workers to:
• Attract more diners by adding a ‘Join the Waitlist’ button to your Yelp listing
• Create a customized floor plan to seat your guests and manage your tables and turns
• Seat more parties by accurately quoting wait times
• Measure success and streamline restaurant operations with Waitlist Analytics
Waitlist is trusted by over 5,000 restaurants - large and small.
Waitlist first and foremost helps you better manage your front of house operations and waitlist, replacing laminate floor plans, clipboards, and restaurant pagers with our customized restaurant floor plans, an iPad, and 2 way text communication with your diners. But that’s just the start:
• Stand out from the crowd and fill your tables by adding live wait times on your Yelp listing
• Stay busy longer. Guests will wait 15% longer with Yelp Waitlist - and you’ll turn your tables faster than ever and extend your busy hours.
• Increase diner loyalty. Provide your guests a VIP dining experience with Waitlist that brings guests back at 2x the normal rate.
• Increase waitlist conversions - our wait algorithm learns from your business and can predict wait times nearly 2x more accurately than most hosts
• Don’t have a host all the time? With our Waitlist Kiosk, guests can sign up for a table with just a few taps on a tablet. When a table is ready, guests are notified via text, allowing you to seat guests more efficiently and turn tables faster.
• And our new product, Waitlist+, allows you to do all of the above and manage reservations.
To give you the best experience possible, we release regular updates with minor improvements and fixes.
Thanks for using Yelp Waitlist!
Ratings and Reviews
No Wait is a tremendous asset to our business. Can't imagine going back to the old days of pencil and paper. Has allowed us to offer reservations, which has been a big hit with customers.
Yelp Grab for Money
Have been a faithful customer for almost 5 years. $50-60/month. Had some glitch issues and downtime but overall, it worked well enough for our pub for the price. When Yelp bought them, I knew we were in for it. This week, they revealed to all of us that it would now be $300 a month to justify the new features and stability. When I called to talk, I was patronized and brushed off. They told me I would lose customers; that Yelp/NoWait was the reason I had customers. I canceled. You aren’t going to squeeze this much money out of small businesses. Enjoy your app, but I hope a lot of accounts cancel because this price hike is outrageous. Shame on the bully that is Yelp.
New update is visually awful
The latest update has made this app incredibly hard to look at. The colored lines for sections are too thin and not distinct enough. The open table/seated table scheme swapped so it’s the opposite of what we’ve gotten used to for the last nearly 5 years. I like the functionality of the app but this latest update just makes me hate it. It is bad on your eyes. Dark mode isn’t any better. Please go back to the way it was before. Or give the user the option to choose.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- NoWait, Inc
- 70.8 MB
- Requires iOS 12.4 or later.
- Requires iPadOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Age Rating
- © 2010-2021 Yelp, Inc
- In-App Purchases
- Premier $249.99
With Family Sharing set up, up to six family members can use this app.