YesStyle - Beauty & Fashion +4

I am a frequent YesStyle shopper and I have always been completely satisfied. They do provide measurements for all items and do not filter reviews which means they’re honest. I love the items. They have frequent sales including 80% off sales once a season. I have been able to buy up to 23 items for 150$ including quality shoes. It’s the perfect place to buy t-shirts in bulk and stylish pants. It is the only place I shop online frequently from. The other store I order from which is Korea-based, is available on YesStyle which makes it even easier to shop. They are a retailer for several famous Korean brands including Chuu, Innisfree and HotPing. I have not had a bad experience yet. Shipping is free for purchases over 35$ including Express shipping (3-5) days for orders over 99$. They provide statuses on items before you purchase them so that if you want to receive your order quickly, all you have to do is purchase only things that are in-stock. For me, shipping has always been true to date and I have been completely satisfied. Overall, I love YesStyle.

I give it 3 stars for a reason otherwise it will be 0 stars and here is why the app is terrible you can’t access your history order and when it shipped you can’t access the order information which is huge frustration the only reason I give 3 stars cause this app has the brand of skin care I use other then that it’s crap, the customer service it’s non existent I try to reach out to the seller or even the people in charge of the app no answer they ghost you, you will have no clue of what going on with your orders, 0 communications , communication is the key to satisfy customers. How would you keep customers satisfied if you don’t even answer their questions we sent you thousands of emails no answer the website glitches all the time I have no idea what’s going on with my orders. It show it shipped no information and when I tried to see if there is a tracking number they ask you to go to the website, the website doesn’t work either the irony you guys have easy access to purchase items however, to check the orders, they made it almost impossible for you to know what’s going on!!!! this is the last time I’m buying from this website after I receive my orders I’m deleting my account and deleting this app, I’m hoping the people in charge of this app will reach out to me and give me an explanation
people if you’re reading this, don’t waste your time. It’s so hard to know anything about your order. I do not recommend this app to anybody.

Yesstyle was a legit business and I was a long time customer for years. Until recently it seems that they’ve changed for the worst. It started when I ordered a set of SK II products. When the order arrived, an the electronic applicator for the SKII cream did not work. I emailed them, no reply. Eventually I had to get PayPal involve, still no reply until I escalated my claim. I let PayPal do the investigation which came back saying that the SKII products I bought have been fake!!! PayPal proceeded to fully refund me. Being a YesStyle customer for years, i was shocked. So maybe no more ordering luxury products from them, but regular clothing should be fine right? I placed an order for regular item only to receive an email from Yesstyle saying that they will not ship my order unless I pay back the money that PayPal refunded me. Saying that they considered this as an unsettled payment even though I was legally refunded by PayPal for the fake products that they’ve sold as legit. Meanwhile as they refuse to ship my new order, they still kept the money I just paid. I had to go through PayPal again to report this problem for an unship order, thankfully PayPal was able to return my money. This entire ordeal had made me completely lose my trust for this company. Maybe the management changed, or something within the company changed. But I will never buy from them again.