YI IoT 4+

Good camera

I have two dome cams in house and I just bought a third one on its way. The cams are quite good and up until now haven’t had any issues at all.
Lately one of my cams has been beeping and then turning 360 degrees every time it beeps. This beeping happens often and I am not sure what the problem is. I do not have the same issue with the other cam. I have reset the camera and still the issue persists. I have researched the issue online and in app with no solution. The company is really hard to get in touch with and their customer care is not at all the best. They have a good product but it isn’t followed by a good support team and thus I give it a four star, tempered with a three star but I like the cams very much. How do I resolve the issue? Why does it beep all the time? There is no specific time in which it does it. Sometimes it beeps more often than others and other times it doesn’t beep that much. The beeping is annoying as it does it at all hours of day and night. Help!

Not worth your money

I subscribed for a year it did nothing special. It didn’t show me animals. People is a breeze blows a tree Lamb it gives me an alarm. It doesn’t alert to people. Many people will go through be in my yard up and down for the day and I don’t see them. Now that subscription is up. They keep prompting me to upgrade. Whenever I get an alarm and I click on it to see if there’s someone in the yard what comes up is an add instead I have to watch the ad before I can see what is going on. I did not purchase for ads, I purchased to see my yard. I don’t need ads if I want to upgrade I’ll upgrade on my own. I got a notification that someone was in my garage or movement was in my garage. I clicked on the garage camera and all I saw was an ad. I had to wait on the ad to finish before I could see what was going on by that time whatever was going on or whoever was there left? I am no longer able to see the 12 seconds clips all I see is a notification for me to upgrade, don’t buy it’s not worth your money. I bought a camera. I don’t see why I should be seeing pure ads. I am trying to delete one of the stars that I gave it earlier it won’t allow me. Plus both cameras have now stopped rotating they are both stuck to one area so I can’t see what’s going on anywhere else.

Developer Response ,

We are sorry for the trouble. We would like to offer you an exclusive discount on our ad-free subscription. By subscribing to our premium plan, you can enjoy uninterrupted access to all the features of our app without ads. Please contact our support team by creating a ticket using your mobile app for us to further assist.

Should’ve read reviews before I purchased 2 of these.

The only thing good about this product is the clear picture. When it’s not pointed at the wall that is. And if you want to use your own sd card instead of their EXTREMLY high priced cloud storage, GOOD LUCK! It won’t even let you review your recordings on your own private storage! You have to buy the cloud storage if you want yo view ANYTHING! What’s the point though when it just points at the wall? The light that you can set to auto work’s only when it wants too, mostly when it’s pointed at the wall. I keep getting all these alerts but nothing is there that should’ve caused an alert. Granted, I only paid like 10$ each but I’ve paid for cameras that are the size of a quarter that work better then this piece of crap. And from what I read on all the responses from the owner’s, let me just stop you now, no I don’t want you to “look at it” to see if something’s wrong, and NO I don’t want a “reduced” or “discounted” price for the cloud. The cloud should be free since the camera was paid for or you should have the ability to utilize your own private storage with no restrictions. It’s not even worth it to send back for a refund. My garbage is feeling a bit lonely so that’s where I’ll be storing these worthless cameras.———->>>DISSATISFIED CUSTOMER!
WOULD NOT RECOMMEND THIS PRODUCT TO MY WORST ENEMY!