Yodawy 12+

Name: Yodawy
Rating: 4.3 (403 reviews)
Author: Yodawy

Yodawy

- 4,3 • Оценок: 403

- Бесплатно

Снимки экрана (iPhone)

Описание

◆ Your Partner in Health ◆

Yodawy makes it easier for millions of users every day to access their medications at a tap of a button.
Yodawy is available across all governorates in Egypt!

◆ Ordering Made Easy ◆

Got instructions from your insurance doctor? You can easily scan and upload your doctor’s recommendations in the Yodawy app, along with your insurance card. We will handle the rest and deliver the requested products to your address. No need to leave home!
Schedule an instant call with a doctor anytime, receive the doctor’s recommendations in the app, and place your order right away.

◆ Insurance at a Tap of a Button ◆

Do you have health insurance? Choose your insurance company from the Yodawy app, add your insurance card number, and start ordering what you need in less than a minute. No forms, no papers, and no call centers! Enjoy an effortless service.
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Note: Yodawy only partners with licensed partners. Additionally, Yodawy only offers products that are registered with the Ministry of Health. Your order will be safely delivered and invoiced exclusively through these licensed partners.

Download and try Yodawy app now!

4 нояб. 2024 г.

Версия 3.7.1

As always, we have made some bug fixes and improvements.

Have a question? Tap Support in the Yodawy app or email us at help@yodawy.com

4,3 из 5

Оценок: 403

A Promising Start

I had a good experience overall but with 2 things i wish they could improve in the future:

- First they should add live notifications after placing oder as how things are going, cause it took almost two hour till it got dispatched, with no data being showed except the word "processing"
I would like to know the status of the order more than that.
- Second they should make deals with big pharmacies to include more products and expand the current products stocks, cause i search for alot of popular items and it either a low or out of stock completely.

Cheers.

Terrible customer service!

First order, realized that if will be delivered in 3 hours. Looked everywhere trying to reschedule to a later time during the day, not an option! So, I cancelled the order. They called me back asking who I cancelled. I explained the situation, they promised to contact the pharmacy to reschedule. Surprisingly, I receive a call from the the pharmacy delivery claiming that he’s knocking the door with no answer!! So, I returned to cancel the order … again! And they called me back again! Giving me the same promise again! Eventually, nothing was delivered! So, I walked in a pharmacy to get my medicine. They told me the insurance rejected cause it’s already dispatched!!!! So, I’m in touch with the 5th different agent who has no clue about any history of contact with me, providing me with the pharmacy address to go and collect it myself!!!! Seriously!!! Lovely service!!

Great app

I love this app for its convenience and quickness. They're very attentive to customer service and orders almost always arrive within an hour.

However, one thing that needs improvement is that you will sometimes place an order for multiple items and the pharmacy will accept the order, even though they do not have some of the items in stock. I wish the pharmacy would not accept the order and pass it on to other pharmacy if they know they don't have all the items in your order.

Разработчик Yodawy указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.