iPhone Screenshots

Description

The Your Texas Benefits app is for people in Texas who have applied for or get:

• SNAP food benefits
• Health-care benefits (Medicaid and CHIP)
• TANF cash help

Manage and view your cases anytime you want – right from your phone. Use the app to take a photo and send us files we need, like a copy of your paycheck. Set up and view alerts about your cases, like when it’s time to renew your benefits. You also can report certain changes to your cases and find an office near you.

FEATURES

View your cases:
• Set up a new Your Texas Benefits account if you don't already have one.
• Check the status of your benefits.
• See your benefit amounts.
• Find out if it’s time to renew your benefits.

Manage account settings:
• Change your password.
• Update your phone numbers.
• Sign up to go paperless and view letters / forms we send you.

Send us files:
• Upload photos of the files or forms we need from you and then send them to us.

View alerts and case history:
• Get alerts about your cases.
• View files you’ve uploaded and sent us through the website and app.
• See your change reports.

Report changes about your:
• Phone numbers.
• Home and mailing addresses.
• People on your cases.
• Housing costs.
• Job info.

Find an office:
• Find HHSC benefit offices.
• Find community partner offices.
• Search by your current location or ZIP code.

Your Texas Benefits. Now online and mobile.

What’s New

Version 5.7.2

This update includes fixes for minor issues.

We’re always looking for new ways to improve our app. We use comments and shared experiences to help us make improvements. We will continue to monitor and fix issues highlighted in App Store feedback.

Ratings and Reviews

4.8 out of 5
53.5K Ratings

53.5K Ratings

Just Thankful. ,

An old fashioned person opinion..

I think it sounds better “old fashioned” than old! ;) and for whatever reason, afraid of technology, after many intents for different kind of things. Where I used to fill a paper job-application and submitted in person!
I was already getting blocked when heard I need to submit a document... but this app made it so easy!! I thank you. It’s not easy to apply for benefits when I should be contributing and helping others. What is behind to be doing this, is hard to handle, and every other little thing, it looks as a huge one! Maybe I’m the only person who feels like this, maybe not. But I thank the government, this institution and each person involved, like the kind and patience lady that just helped me on the phone, (Mrs. Rose/Rosemary/Rossie?) for making this process less difficult. And whoever created this program/app. Which I think it’s quite kid-friendly, and is what I need to be able to go through. Sincerely, thank you.
Cristal Martinez Frank.

Developer Response ,

Hi Cristal, Great! The app was created to make managing your benefits easier. We're glad to hear it's working well for you.

Mercedes_delin ,

I can’t even get past the log in cause a glitch I’m frustrated

I have things to do, like set up my healthcare plan properly so I can go get an ultrasound for my child, which is what you guys were supposed to be offering here. What did I get? A glitch, I can’t even freaking log in to my account because after I answer my DOB and SSC I am proceeded to the next part of logging in and it says “answer these three questions, you only have one try” and yet...THERES NO QUESTIONS just a grey screen with that writing typed on the top, I closed out and re entered my information again. STILL NOTHING NEW, just the grey screen holding me back from getting my healthcare done. And worse I just got off the phone from the interview she should be calling me soon to see if I’ve uploaded my documents and when I have to tell her there is a glitch and I can’t log in, I’m sure we won’t be able to continue much of the process without it, then I will have to dip into my wallet, and spend money that a young mother looking for help with her healthcare shouldn’t be spending right now, just to get a ride all the way 30 minutes out to use the father of my child’s computer. I need this to be fixed because this affects everything in my agenda and this is supposed to help me not dig me further into my problems.

Developer Response ,

Hi - Sorry for the trouble you are experiencing. If you are still having an issue with the app, email us at YourTexasBenefits-App@hhsc.state.tx.us. Someone will contact you.

ply2 ,

App

I receive notices on the message board that I have a letter I need to read several times a year, yet when I go to letters, there is never anything there. This causes me to worry and stress over what I may be missing or failing to do.
Also, I was notified on 3/26 of documents I needed to supply. I uploaded them the next day. Yesterday, 4/1, I received another notice saying I had until 4/4 to get them in. Again, what do I do? Did you not get them, do I send them again? I went through this last year. Mother was denied services despite the fact that all documents requested were received in a timely manner as verified by every person I spoke to on my numerous, time consuming but fruitless phone calls. I finally filed a grievance and things were rectified. I vowed then to do paper renewals, but those letters only arrive on Saturday and are due two days later leaving me no time to contact the businesses I need to get signatures or information for the enclosed forms. Help!!

Developer Response ,

Hi, Sorry for the trouble you are experiencing. If you are still having an issue with the app, email us at YourTexasBenefits-App@hhsc.state.tx.us. Someone will contact you.

Information

Seller
Texas Health and Human Services Commission
Size
69.4 MB
Category
Health & Fitness
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Spanish

Age Rating
Rated 4+
Copyright
© 2018 Texas Health and Human Services Commission
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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