Yummy Delivery 12+

I’ve used this app multiple times when in Venezuela. Everything was smooth. Using the app was seamless. The service was great. 0 complains. Will use again when over there!

This is the worst delivery experience I have ever had. Not only did my order never arrive, but every time I speak to someone, they leave the chat before we finish talking. And when I do speak to someone, they kept finding different reasons to blame me for my order not arriving and in the end they never returned any of my money. I even spoke with one of the delivery guys for one of my orders and he said he never went and the order was canceled but their support tells me he went and waited outside for 20 minutes so they have a right to keep my money for their losses. They even asked me for proof that I was actually speaking to the delivery guy rather than review the report he sent. If you buy with this app, be very careful and expect to lose money with orders ever now and then. I’d rather pay more to send my family money to buy what they want because in the end, with all the money I lost, I end up spending more money anyway. I will never buy with these people again. STAY AWAY!!!

I use Yummy to help family in Venezuela with groceries. It is always very risky to use them because the delivery drivers often don’t use the app to save their cell data. The worst part is that they have a draconian “refund” system that makes you give up a lot of personal information on a separate form. Other similar apps just refund the money directly or offer credit (it’s all digital why do you need my personal details) AND my full bank account number? No one does this. The other thing is that you can’t block delivery drivers. We had a terrible abusive driver who we request to never get again, we got him again two days later and the young girl who had to endure his insults once again had to dea with him.