Zap empowers you to keep up with all of your clients, gather valuable insight into their needs, and run your business more effectively–anywhere and everywhere.

Task and lead management
◦ Locate your incoming requests and tasks for the day, all in one place.  
◦ Update your requests as you fulfill them throughout the day. 

Communication on the go
◦ Schedule appointments, send home and search recommendations, and stay in touch with all your contacts.

Comprehensive contact profile
◦ Remember your conversations. Take a note or check your contact’s history.
◦ Get an insider look on your contact’s search activity. Know what homes and search areas they’re interested in. 

Marketing tools
◦ Share key details about properties you’ve seen or give local tips on the neighborhoods you know and love.

NOTE: To use Zap on mobile, you will need a Zap account in good standing with a brokerage affiliated with Better Homes and Gardens Real Estate, Coldwell Banker, Century 21, or ERA.

What’s New

Version 5.0.7

Bug Fixes

Ratings and Reviews

2.8 out of 5
76 Ratings

76 Ratings

84Lcruz ,


When I set a reminder on my iPhone and click on the date to set for a future time the box opens up and the date scroll wheel is invisible. If I swipe my finger slowly the date will change but again it’s invisible. Same thing on my iPad Pro.

Bruss58 ,


I’ve been using it for years but it NEVER works correctly at any given moment. Some things can only be done on a desktop computer. I still have “advocate” messages incoming and NO clue on where to find them. I usually just wait on my relocation department to tell me, lol. Also, for whatever reason, client info gets disseminated to other agents. I’ve had clients call me and ask why I sent them to another agent. I’ve had agents call and ask why I was emailing their clients. And, the biggest fail is I’ve entered in clients I’ve procured only to have them contacted by other agents and lost business. In many cases this happens if you go about a week or two without updating that particular person’s profile. It hasn’t happened a lot but when you have a buyer scheduled to visit your city and you contact them a week out only to find they already came and used another agent that they “thought you sent me too.”👎

FajJon ,

Unrealized Potential

I want to love this CRM, I really do. If it worked as advertised this system would be a fantastic asset to my business. Unfortunately both the app and online portal are hugely flawed with bugs that make it extremely frustrating to use. Imagine inputting contact info only to have it disappear when you reference that contact later. What about trying to input a contacts information only to have the system tell you that there is an error and can’t save your work? It happens, but ZAP doesn’t tell you where you made a mistake! I’ve had to edit or delete every line of information in order to discover that something was not formatted to their liking. I’ve wasted so much time and energy struggling with this system. I want it to be good; I want to love it, but until the bugs are squashed ZAP is costing me time and money

App Privacy

The developer, ZapLabs LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

  • Siri

    Get things done within this app using just your voice.

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