ZapMaid is a cleaning app for your home or office. One tap to clean what you want, when you want it cleaned -- No Contracts!
Whether it's an Airbnb, a dorm, or an office, ZapMaid is up to the task. Pay for exactly how much time you need on every clean.
Requesting a ZapMaid is easy -- Here's how it works:
- Just open the app
- Add a place you would like cleaned, along with any instructions
- Request a clean
- When a ZapMaid confirms the clean, you can message them every step of the way, even when you are travelling.
- After the clean, you can add a tip and save your ZapMaid as a favorite for next time.
- Payment is made by credit card. Hourly rates depend on location.
We are more affordable than cleaning companies, more reliable than individual cleaners, and eco-friendly.
Every ZapMaid must pass a background check and several rounds of in-person interviews before being approved for our platform. Every clean is insured against damages.
Ratings and Reviews
Love the app...so effective for short term rentals. There have been quite a few glitches but the developers seem to get them worked out quite rapidly. The developers/business owners are extremely responsive and have great customer service. However, it’s a MUSSSSTTT to install the auto-check spelling within the app. It’s such a pain trying to respond to messages without the auto-check spelling in place. Especially when trying to communicate with the maids in a hurry. I’ve suggested this to the developer a couple of times. Please, and I mean PLEASE add this function immediately. I’m giving this app a 4 out of 5 stars because of this missing viable piece.
Horrible, unreliable service
I gave a window of a couple days for them to come. They scheduled me for 6am which is kind of ridiculous but whatever, I needed the house cleaned. After midnight the day of they cancelled, which I obviously didn’t see until I woke up very early to let them in. No one ever followed up to reschedule. From the scheduling to the cancellation time I will never try to use them again. Extremely unprofessional.
I had an amazing experience. The app was so easy to use and the service was top notch. This is how I will be managing the cleaning of my 4 Air B&B’s moving forward... highly recommend giving it a try.
With Family Sharing set up, up to six family members can use this app.