Love shoe shopping? Then you’ll love Zappos! Browse our selection of footwear & fashion and buy shoes (clothes, bags, and accessories) and clothes on the go. Get free Next Business Day shipping when you order with the app!
3 REASON TO LOVE ZAPPOS
FREE shipping & returns - no purchase minimum!
365 day return policy & 24/7 customer service
Selection of style & size - from sneakers to heels, wide or narrow
We’ve got everything to satisfy your shopping needs: from on-trend sneakers to stylish flats and comfy boots. In the mood for more shopping? Take a look at our clothing, bags & accessories, too.
• Shop your favorite brands right here - Nike, Adidas, Converse, Clarks & many more!
• Out of stock? We’ll notify you when they’re available again!
• Not the right fit? Manage your returns with the app!
SEE IT, LOVE IT, BUY IT
• View high-definition, zoomable product pictures & videos
• Share products on Facebook, Twitter, Email & Text Message
• Order via the app for FREE Next Business Day shipping
Download Zappos for easy shoe and clothes shopping. Experience our world-class customer service and features. Track your order on a map, manage your account and save your searches.
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Ratings and Reviews
Best friend in shoes
Zappos online ordering became my go-to shoe store whenever I needed shoes some 10 years ago when my health took a brutal turn and I was unable to store shop for footwear. Once I discovered how quickly my orders arrived and just how hassle-free returns were, the choice of whether to tough out the pain and store hop hoping I’d find something I liked the looks of AND that fit, or simply to order through Zappos became a no-brainer. And yet more surprises awaited when I realized the variety of items they carried besides shoes.. hats, shirts, jeans, jackets, etc. I’ve never actually calculated the time I have saved over these 10 years by ordering at Zappos compared to how long it would’ve taken to shop manually for all those items, but I have a sneaking suspicion that grey hairs enter the picture in there somewhere. Friends are few and far between as it is and to find one that delivers with accuracy and will also take back your mistakes with no questions asked... well, they are golden. Thanks for being a friend Zappos, especially when in need.
Slick app. Incredibly helpful live chat service.
I didn’t realize that I still had my old address saved when I bought some shoes, until my package tracked to my old address :/ I logged onto the app to see what I could do about it, not knowing how to contact whoever lives there now. The app has a 24/7 live chat feature. I got connected to someone almost immediately, and they quickly worked to issue a new pair to my current address — that’s the kind of customer service you do when you care about keeping customers long term!
I was also able to shop in the app while chatting with customer service. I had a notification about some shoes I’ve been waiting to be back in stock. I was shocked that I could go back and forth between shopping and chatting with no issues. Bought the new pair while the old pair situation was being worked out. While thing took less than 10 minutes.
I don’t normally agree to review apps, but this experience warranted it!
LOVE is an understatement
I freaking love Zappos. They speak my love language. I am a serial: order the same item in three different sizes, and then take 6 months to return the other two that didn't fit. And Zappos is always there to accept my returns! Granted, the majority of the time, no return or exchange is needed. But I love knowing that they have AMAZING customer service and an amazing return policy. (Actually, it has gotten me in trouble with other online stores. I'll think I have PLENTY of time to make a decision and/or make a return/exchange, only to find out they have a TEN day return policy!) Needless to say, I only made that mistake once! I will forever be faithful to Zappos. (And one time, I placed an order and then quickly realized I ordered the wrong size. No big deal. I called them and within minutes everything was sorted out. They cancelled the wrong size and placed a new order for the new size.) Zappos forever has my heart. Die hard fan.
- Zappos IP, Inc.
- 63.5 MB
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch. Apple TV.
- Age Rating
- Rated 4+
- © 2009-2019, Zappos LLC or its affiliates
With Family Sharing set up, up to six family members can use this app.