ZDialer by Zoho Voice 4+

Name: ZDialer by Zoho Voice
Rating: 4.4 (176 reviews)
Author: Zoho Corporation

Zoho Corporation

Разработано для iPhone

- 4,4 • Оценок: 176

- Бесплатно

Снимки экрана (iPhone)

Описание

Transform the way you handle business communication with the all-new, lightweight cloud telephony app from Zoho Voice.

Multiple teams, one account.
Set up your Zoho Voice account in few simple steps, and add all your team members as admins, supervisors, and technicians and define user privileges.

Get your own phone number.
Purchase phone numbers from various countries, and assign numbers to your teammates. You can also use one phone number for your entire team.

Seamlessly integrate with CRM and helpdesk systems.
Integrate with Zoho CRM, Desk, Bigin, etc., and view caller details in Zoho Voice mobile app. Handle calls directly from CRM and Desk web apps.

Get access to a ton of telephony features.
Make business communication simple with features like IVRs, Call Queues, Business Hours, Holidays, Live Call Monitoring, Call Transfer, Call Recording, Voicemail, and Call Logs.

Make and receive calls from your Zoho Voice app.
Purchase voice credits and make local and international calls across the globe at low call rates. All you need is an active internet connection.

Notes:
Watch the product demo video at
https://vimeo.com/648955707

30 окт. 2024 г.

Версия 1.5.18

Bug fixes and improvements to performance.

4,4 из 5

Оценок: 176

Must have for ZohoOne

Works well and call quality is better than anyone else in the market!!

SMS functionality is on Stone Age level

You are not able to delete sms. So you can look forward to having an inbox cluttered with junk. MMS are not supported, so you are not able to send or receive screenshots/images, etc. Group messaging is also not supported but instead you’ll receive every sms individually and you’ll only respond to the individual instead of the group.

Calls are good quality, hence the second star. The app is OK but could definitely use improvements to be on par with other providers.

Zoho Voice has a lot of potential with integrations to Zoho CRM and once they improve their functionalit, in particular sms, I will gladly up my rating.

Issue

If a call comes in, often it will say “reconnecting” at the top and after answering the call, it will either end right away or sometimes the call will get connected, but no audio can be heard. Then I’ll have to close the app and reopen it to be able to call again. I have to do this almost every time a call comes in and I pick up through the phone. I'm running on the latest Z dialer app version 1.5.17 and iOS version 18.0. No issues with the desktop app however.

Разработчик Zoho Corporation указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.