Zen Planner Staff App 4+
Daxko LLC
-
- Free
Screenshots
Description
Now Available on Tablet!
With Zen Planner's Staff App, stay connected with your fitness business from anywhere!
Use the Zen Planner Staff App to:
- Check the full schedule for your business - current, past and future
- Preview class capacity info and plan your day around expected attendance
- Check customers into classes, appointments, and events
- Schedule appointments from your mobile device
- Edit class/appointment sessions
- Sell drop-ins
- Create profiles for new people
- Add credit cards and make payments
- View your customer's membership information
- View class alerts and resolve alerts for customers
- Let customers sign documents like waivers and contracts
- Update customer profile information and photos
- Coaching at multiple businesses? Log in to all of your Zen Planner accounts, in one place
Note: your business must use Zen Planner, and you must login with your valid staff credentials.
Need help with our app? Contact support@zenplanner.com
What’s New
Version 3.3.59
Improved error messaging
Ratings and Reviews
Self checkout kiosk
Update: Still doesn’t work properly. We miss out on retail sales because members think they’re properly checking out however the purchase doesn’t actually go through. Better to not use it and have members self checkout in our store by writing down items on paper. Also, ZP has replied to me that there is a Zen Planner Kiosk App available to download, however that doesn’t exist.
Many bugs with the self checkout kiosk. Freezing, server errors, duplicate purchases, missed purchases, unable to look up existing member, etc. Have been in talks with customer support, but no fix yet. Have to discontinue use until there’s a properly functioning app. Extremely disappointed they discontinued the previous kiosk app since it actually worked and now I can’t reinstall.
Developer Response ,
Hi Erin,
Thanks for sharing your feedback on the Staff App. If you would like to continue using the legacy iPad Kiosk App, you can still find that on the App Store, where it will be called "Zen Planner Kiosk App." Here's a direct link: https://itunes.apple.com/us/app/zen-planner-kiosk-app-for-fitness-business-owners/id1026195886?mt=8
That said, we are continuing to work on improving our Staff App experience as well, and hope that you'll give it another try. If you would like to keep working with our Support Team, you can find us at help@zenplanner.com and 866-541-3570.
ZP
Zen planner has many great qualities. I actually like it way more than systems like MindBody and Wodify. They have many options to build memberships and make things way easier than other systems we’ve used for our facility. I would highly recommend them over most operating systems.
Two flaws that need attention and the reason my rating is lower.
The application is updated too often or the updates are often flawed for long periods of time.
For example:
The kiosk in our app to sell items hasn’t worked for months now. We’ve deleted it and re-download and tried different accounts. I’ve had to change back to a paper system...
This, my personal rage creator....
Password changes: How am I supposed to RESET my password every 3 seconds (I think it’s 3 months or so) if I never get the password reset email?! This “feature” to keep my account safe as a coach, is more of a hinderance than it is keeping my information safe. I currently have to call my boss and ask for his login because I can’t get my password changed AGAIN. Password changes... make them YEARLY and get the email fixed so we can actually do it! 💆🏼♂️
Frustration since day 1
I’ve been with ZP for over 2 years. First, let me say that this could be the perfect solution but they keep coming up short on functionality and support.
I was lied to about being grandfathered in to my pricing (it keeps going up). When my prices first starting going up they told me the person. Who said that was no ok get with the company.
Also, the staff app works very poorly on the iPad. (It does work better on iPhone)
They recently made updates the cause it to not work at all on my 2nd gen iPad, with no warning.
The support is pretty lousy, with constant mistakes by people or system “glitches” but I’ve yet hear hear one bit of ownership of said mistakes. It’s like pulling teeth to get a straight answer.
I’m so deeply invested in their system at this point that it would be extremely time consuming to switch to another service. However, I wish I would’ve initially gone with another service. The time may come that I have to bite the bullet and just migrate all of my students to another service.
Don’t walk... run away from zen planner. It’s definitely NOT zen.
App Privacy
The developer, Daxko LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Daxko LLC
- Size
- 22.7 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 10.0 or later.
- iPad
- Requires iPadOS 10.0 or later.
- iPod touch
- Requires iOS 10.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Dutch, French, German, Italian, Portuguese
- Age Rating
- 4+
- Copyright
- © 2020 Zen Planner, LLC
- Price
- Free