Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting.
With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team.
The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides:
--MOBILE SALES PRODUCTIVITY--
• Geolocation to view all of your nearby customers on a native map
• Email templates for quick, personalized communication
• Email view notifications so you know when a message has been opened
• Automatic call logging and call outcome tracking
• Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere
• Communication tracking complete with sync functionality
• Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting.
• Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs.
Sell is the leading mobile sales app for high performance sales teams on the road.
--THE BENEFITS ARE CLEAR--
Why Reps love Sell:
-Email templates and view notifications
-Auto call logging
-Visualize leads, contacts and deals on a map with geolocation
Why Managers love Sell:
-Complete pipeline visibility for field reps
-On the go reporting
Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.
A few bug fixes and performance improvements to help you sell more!
Ratings and Reviews
Takes some time with it
Like most CRM’s there is an adjustment period that requires the user to get familiar with using the platform. If you’re just starting out with crm, this app is simple to navigate and allows you to connect your email account and it provides data on whether the email sent was opened, if the recipient clicked on any links and integrates nicely with your calendar’s. I became familiar with Zell in a previous company and when I decided to launch my podcast, I knew I needed someway to keep myself accountable and not forget about contacting people, follow up calls/emails/ tasks. This app was so easy to use, I decided to continue using it for my business. You can create email templates and integrate data from your contact card into your email. This system isn’t for everyone but if you’re on a budget consider it because when you get bigger and determine that this may not be suitable for you, IF you put information in Zell correctly, the transfer to your new system will be seamless.
Developer Response ,
Hi there and thanks for an amazing review, that's greatly appreciated! :-) All the best and much success!
Easy to use but frustrating limitations
Overall the app is pretty slick and easy to use. Our main frustrations are in ZD Sell’s limitations like the fact that you can only have one sales pipeline (unless you upgrade to Enterprise and then you only get...2!?!?). This makes it annoying to organize different types of leads, you must use tags or custom fields and then filter, and you can’t have different stage names. Disorganized mess! Comparing to pipedrive, who allows you to add multiple pipelines and customize each one, this is very silly. It wouldn’t cost you anything extra to remove these arbitrary limits, since it’s just extra rows in your database. Another frustrating limitation is that you can only connect one email account. If you are working with VIP clients who happen to have your personal email address which is common in the creative industry I’m in, you wouldn’t be able to connect that account and pull in those emails to ZD Sell. It will only sync emails from one email account. Hope they will consider addressing some of these things which users have been complaining about for years.
Developer Response ,
Hi there and thanks for providing your thorough and valuable comment, we greatly appreciate that! Please know that we've recently launched the Sales Suite, so Zendesk Sell packaged with other great tools at an amazing discounted price. As you noted, having the paid, web version of Sell will allow you to do everything you've mentioned in your comment. If you'd like to explore this possibility further then please take a look at the landing page here - https://www.zendesk.com/sales-suite/ - and do not hesitate to get in touch with our Sales Team, who will be happy to work with you on satisfying your business needs in the best possible way. All the best and happy selling with Sell!
Stay away from this “software”
It does work fantastic on the phone but at some point you will need to upgrade it so you can get the leads exported or printed and you will need the desktop version that’s when the problem starts, The worst customer service known to mankind. I have even written to the chairman of the company begging and pleading of them to help me with simple things but they don’t care , stay away from the software, if you want to elevate yourself to a higher level you’ll be sorry you got involved with it and you will tear your hair out if you have any hair. I wrote End emails begging and pleading for them to give me such simple help and they won’t do it. There are many other CRM systems and I’m sure they give much better help. If you don’t think you will need the desktop version which at some point will be vital then this software is fine.
The latest development is that after writing to all LinkedIn contacts I can find and other people, they did give up and provided me support but I’m still struggling. If this works I’ll be happy. Note that the mobile version is free and works well and consistent no crashes.
I have added a star.
Developer Response ,
Hi and thanks for your rating and comment, we appreciate that! On behalf of our Customer Support Team we would like to sincerely apologise for the bad experience you've received when you looked for help from us.
We have been experiencing a high workload in the past weeks but we are doing our best to reach out to our customers, like you, as soon as we can and help in the best way possible. We are also trying our best to allow our customers to efficiently self-serve using our thorough Help Center, accessible here - https://support.zendesk.com/hc/en-us/categories/360002582434-Sell - so perhaps you'll be able to find answers to your questions in there.
In any case, we encourage you to get in touch with our Support Team again, at firstname.lastname@example.org, as the experience you've gotten thus far is most certainly not the one we want to provide to our customers, so we'd love a chance to make up for it.
All the best and much success!
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