iPhone Screenshots


Download Verizon’s ZenKey app if the following apply to you:

1. You have Verizon wireless service. If not, download the ZenKey application from your Carrier.
2. You are downloading Verizon’s ZenKey app to your smartphone and it’s up to date. Tablets and other connected devices will not work.
3. You use Verizon for your personal wireless service. Not all business accounts will work.

If those apply to you, download ZenKey. Let us know what you think or if you have any problems by contacting us at ZenKeySupport@verizon.com.

Now, on to the description :)

ZenKey provides a more secure way for you to register and login to participating websites and apps without extra usernames and passwords. It utilizes the Verizon network to provide heightened, two-factor authentication by turning your phone into your key to unlock any app or website (computers included) that uses Sign in with ZenKey.

Sign in with ZenKey is launching on a rolling basis to Verizon and third-party apps and websites. At Verizon, it is currently available on the My Fios app with more coming in early 2021. Learn where you can use ZenKey here: https://myzenkey.com/download (scroll down half way). Make sure to download your wireless provider’s ZenKey application.

* You can also see how ZenKey works by visiting the demo experience at https://demo.myzenkey.com.
* If you are an app or web developer, visit developer.myzenkey.com for resources and tools to learn more about enabling ZenKey’s conversion-increasing, fraud-saving services for your users.

ZenKey Features:
* Create new accounts – no extra usernames or passwords required!
* Easily add your new and existing services to ZenKey
* One-touch login to accounts and services
* Seamless two-factor authentication
* Control the personal information that is shared with the apps and websites you use
* Review and approve transactions in real-time

ZenKey uses unique multi-factor authentication with the device and wireless network which includes:
* A Verizon-certified app
* The secure element on your Verizon SIM card
* PIN and biometric security

Coverage: USA only
Keywords: ZenKey, Authentication, 2-Factor, Authenticator, Verizon, Login
Support URL: support.myzenkey.com, https://www.verizonwireless.com/support/zenkey-faqs/
Rates: App is free. Data charges may apply for app download and usage. Other restrictions may apply.

Verizon wireless prepaid or postpaid service.
iPhone 6 or newer model. No support for Jailbroken devices
iOS 11 or higher version.

For complete terms for ZenKey powered by Verizon, Please see https://myzenkey.com/terms/verizon.html

What’s New

Version 1.4.2

- Performance Enhancements.
- Bug fixes.

Ratings and Reviews

3.9 out of 5
819 Ratings

819 Ratings

JayySur ,

Has Potential

I like the integration with the Verizon website. I finally don’t have to get those annoying verification codes via SMS every single time I sign into my Verizon account. However, I noticed that I can only use ZenKey on the desktop Verizon website; not the mobile site. The ZenKey app is minimalistic and simple. I love how the app even supports iOS Dark Mode (even the ZenKey website does too!) Little details like this make a great first impression to the user in my opinion. One suggestion I have, though. I’d like to see an Apple Watch app in the future. Why? Instead of having to pull out my iPhone every time I want to identity myself, I can instead do it from my Apple Watch. The user would still have to enter their ZenKey PIN on their Watch app for added security. Still, I believe would be really convenient to have as an option!

HpizzL ,

Doesn’t work consistently and takes a long time to login

Doesn’t work consistently and takes a long time to login

rioinwa ,

Zenkey via Verizon

Downloaded app, set up it logged in, created pin and the add Verizon is just a perpetual loop...click add acct via zenkey (this is add Verizon fios via zenkey), zenkey pops up with leaving zenkey to configure Verizon acct and redirects to Verizon and from that point it logs you into Verizon and then NOTHING.

When going via Verizon it tells you to do all the steps required to download Zenkey to include making your pin and selecting Verizon from the add account section in ZenKey at which point it allows stops telling you what to do.

So now I have this app that is in a loop of “adding acct” with no actual options to link acct.

Developer Response ,

We are sorry that you are facing an issue while adding an account in ZenKey App. That is frustrating but thank you for contacting us so we can work on it. We could use some additional information to diagnose the problem - please email us at ZenKeySupport@verizon.com with 'iOS Store' in the subject line and include your phone number, a quick description, and any screenshots you took. Thank you in advance for your help as we improve our brand new service!

App Privacy

The developer, Verizon Wireless, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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