Zippy's 4+

I absolutely LOVE Zippy’s - it’s our go-to place for weekend meals or desserts for parties. My fave is saimin and French fries. I was super happy to see this new app because when I order food I can collect points for free stuff?! And who doesn’t like free stuff, especially food?! So I tried it two ways - one in location where I ordered and gave my info to the cashier and collected points. And two, I was able to find the location nearest to me, order easily on the app, pickup my food curbside and go on my way without having to worry about getting out of the car and leaving my dog there. Perfection! Lucky me!

I always ask to sit in Mia section at Hilo Zippys, so nice to call her Bebe n she calls me aunty, got to know her for over a year. She is amazing, knows my likes n specials n she memorize everyone’s orders without a blink of an eye…always correct. She is loving, kind, caring…treats me like family that warms my heart. Even staff at counter call me aunty n always willing to place my orders in bag so I don’t have to struggle being a Kupuna…Mahalo Hilo Zippys 🙏💝🌺

It's not that bad for an app if you want the bare minimum required to order at Zippys. Definitely improved on the last app, but it still mostly feels like a webpage behind a pane of glass. If you close the app you lose your order. If you put in your credit card with the wrong zip or CVV2 it tries to authorize anyway, so you get two credit card charge alerts which is a bit of a hassle to have to track. It also doesn't support Apple Pay which is pretty lame these days.

As for the restaurant experience I think that's pretty irrelevant for reviewing an app.