Zoom Workplace 4+

Some improvements are needed for example: 1. The Clear history. Their should be a way to clear only certain parts of the history and not the complete field. For example, I take a class that the ID# changes for the winter, spring and summer. I just want to get rid of the old #’s only for that one class. I tried to do that and it cleared out everything. Which meant I had to re-enter all those numbers that I needed to keep. WHAT A PAIN!!! You should have a selection of what you want to keep or not keep without having to clear out the complete history field. You should also add a section where you can put in notes. For example yoga 930 the note would be Jennifer. If this feature is all ready in the app where is it?! How do I get access to that feature? I can’t seem to find it. And this is something else that should be added. When you come out with your next upgrade can you please consider adding these features in? Thanks. P. Tennyson

Zoom is a great tool I used to study with friends, video chat, etc. and used to absolutely love it. It works great with SMS and provides a great alternative to facetime for those that don’t have it. However, the app added ridiculous time limits to meetings and it has gotten to a point where I can no longer use the app productively. They originally only had a 45 minute time limit on group meetings, so once the 45 minutes were over, you’d have to create a new meeting and resend the link. They then continued to add that same limit to one on one meetings which got slightly irritating as it would cut out and I would have to create a new meeting over and over again. While I thought this got irritating at times, the app was still functional so I continued to use it regardless. Recently however, they came out with a new update where you must wait 10 minutes after your meeting ends to start a new one. While I understand that they may want people to purchase premium, it has gotten to a point where you cannot even use the free version of the app functionally. The limits have gotten unbearable and there are many other FREE video chatting apps that perform a similar function. As a college student on a tight budget I simply cannot afford to pay for the premium version of Zoom and am absolutely devastated to have to let go of this previously amazing study tool.

Yesterday I spent almost 45 minutes working with a knowledgeable tech mentor who was helping me navigate Zoom on my hp laptop. We finally reached a point where I could get onto the app and up to the point of "Join a Meeting."

However, in trying to connect with my meeting today, after 3 failed attempts to get into my meeting on the laptop, a member of the group called me on my iPhone. He used his speaker so I could at least hear, if not see, the other meeting attendees. I then got my iPad, and was finally able to join the meeting - after having lost a full 45 minutes of the meeting! Not only did I miss a great deal of valuable conversation and information, I was lagging behind and trying to catch up the rest of the time!

This is untenable! It is frustrating and maddening to be unable to connect with the others through Zoom! It is my understanding that another avenue of connection is being sought. I can only hope that it will be more effective, because due to Covid restrictions, we are at the mercy of technology, and must meet virtually. I plan to try to speak to a Zoom representative today who can hopefully assist me to be prepared for next week's meeting - using my laptop. Who knows what will come of that, or even if I can make a personal connection? We shall see - Allegra Yancey