Zynga Poker ™ - Texas Hold'em 17+

Lost

I have lost millions in chips and thousands in gold more than two times. When I inquired about my stacks I here nothing. They did restore my platinum standing and my buddy list! How could they bring those back but not my chips or my gold? I bought chips many times. I have no idea why they did this. I finely got tired of the game snd left. I don't have a problem with my new site’s doing that to me . If your happy stay there. PokerStars is the most honest site i have found on the net. I have been playing for some 20+ years on many sites. There are not many that I haven’t played on. I have found like most players do that if you don’t buy chips they will make you buy by controlling every card and hand you play. They break you and you buy or quit. I spent a lot with Zinga every month. I have a problem with not having a chance to socialize with other players. Try and chat with another player and you will pull your hair out. Thats not my idea of having fun. I like to set up times to play with friends and buddies I meet at the table. Good Luck to all. Try to remember “if it’s not fun,” why play and spend your money? Thank you, Jim. I left Zinga for another site. They send me chip bonuses to return and I have tried to get back just to see if anything has changed. I make an attempt to return but I keep getting a “ not a valid address” So I have had to pass on all the offers. They kept getting smaller. Figure that one out! Thanks Jim.

개발자 답변 ,

Hi Jim. Sorry to hear about your experience. We are improving the game day by day to make it more enjoyable. For game concerns, please contact our Player Support team: https://zynga.support/PokerContactSupport for immediate assistance and make sure to provide your Player ID: http://zynga.my/FindGameIDZID
Thank you for playing.

10 year player

First off I enjoy the app quite a bit. And these are the small issues I have with the app. 1) flaw in min buy ins. Let’s say that it’s a 100M buy in with 10M min buy in. You have people sit with min and then go all in with risk of only 10M. Most tables people don’t buy max buy in they buy min. This creates a situation where people that have bought in higher would like to play a hand. But don’t want to risk 10M because of donk player. Or the flop is Q94 and you have AQ. You bet and donk goes all in with 95 and hits a 9 on the river or a 5 because there was no risk. For him. You can’t push him out of the pot with your A Q. I would like to see tables with max and min buy in the same. Meaning a 100m buy in Room with blinds of 1m. You can’t sit with more or less.
2). I try to sit at table and there are no players. Meaning only empty rooms. I don’t want to start a table so I keep looking. No tables with players. So I go into recent players I have played with and I see players playing in the tables I’m looking for. I join and there are two seats available. Why didn’t they show when I was searching. With two seats. It should have shown. It’s like the app wants me to start a table and doesn’t want me sitting in a table with three players. On a 5 player table.

Other than these issues. I love the game. Hopefully developers look at this and take into consideration.

Overwhelming amount of ads

Ive been a zynga poker player ever since facebook was the new thing, before smartphones were even relevant. and over the years ive switched to the mobile version and its been really good! however a month or so ago i redownloaded the app only to discover how escalated the amount of ads are. i mean i understand, free apps need ads for revenue and its only fair but it becomes an issue when an ad plays when you exit a table then again when you play the lottery game. im sorry zynga, but im sure the app you have is not that reliant on ads for its continued production. whats more annoying is that after the ad is done, my music doesnt play again. I need to manually exit the app and open my music app to be able to play again. another issue is the “challenges” tab when youre in-game. sometimes, when you complete a few challenges without exiting to the lobby, it lags and stops opening, meaning i can no longer work on the newer challenges. I need to manually exit the table, get baited by an ad, open the challenges tab, collect my rewards and sit at another table. its really annoying, especially when you dont want to leave the table youre playing on.

this is my first app review, ive never written a review before. I did today because these issues are so frustrating. id expect these pesky little bugs from so many new and upcoming apps nowadays, but not from an A-level app that you expect the best from.

개발자 답변 ,

Hi. Thank you for your comments and we're extremely sorry to hear about your experience. We are improving our product day by day to make it more enjoyable. For game concerns, please contact our Player Support team: http://zynga.my/HowtoContactZPSupport for immediate assistance and make sure to provide your Player ID: http://zynga.my/PokerGameID
Thanks!