BeyondTrust Rep Console 4+
Bomgar Corporation
-
- Free
Screenshots
Description
With the BeyondTrust iOS Rep Console, IT support technicians can remotely support desktops, laptops, or servers, allowing them to:
• Initiate a remote support session from an iOS device without requiring pre-installed software.
• View a customer’s or employee’s screen and control their mouse and keyboard.
• Work on multiple sessions simultaneously.
• Chat with end-users and other reps within a session.
• Invite other reps into a session to collaborate and resolve issues.
Note: The BeyondTrust iOS Rep Console works with existing BeyondTrust Remote Support and Bomgar Remote Support installations, version 20.1.1 or above, that have trusted CA-signed certificates.
What’s New
Version 3.1.6
New Features and Enhancements:
· Added version and logging options to the Settings -> App-> RepConsole menu. This will allow logging to be enabled before actual authentication into the app.
Issues Resolved:
· Fixed an issue with scaling in RDP sessions.
· Fixed an issue with the “Personal” group not being located towards the top of the Jump Group screen.
· Fixed an issue with the Play button being displayed on the Chat screen on some devices.
App Privacy
The developer, Bomgar Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Seller
- Bomgar
- Size
- 13.4 MB
- Category
- Productivity
- Compatibility
-
- iPhone
- Requires iOS 17.0 or later.
- iPad
- Requires iPadOS 17.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © BeyondTrust Corporation, 2023
- Price
- Free