MetaAssist 4+

Remote trouble shooting tool

PRETIA TECHNOLOGIES, INC.

Designed for iPad

    • Free

Screenshots

Description

MetaAssist is a customer support tool designed for support teams to assist customers in resolving issues remotely without the need for in-person visits. It allows support personnel to draw AR annotations during video chats, providing clear visual guidance.
*Primarily, this app is intended for use on smartphones.

What’s New

Version 2.20.1

#Improvements
-Enhanced handling of poor network conditions

#Bug fixes
-Resolved an issue where the hand projection image was not displaying correctly while the supporter is using Safari

App Privacy

The developer, PRETIA TECHNOLOGIES, INC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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