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ServiceNow Agent - Intune 4+
ServiceNow
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- Gratis
Capturas de pantalla
Descripción
ServiceNow Mobile Agent for Intune allows Microsoft Intune admins to create policies that secure the application in a bring-your-own-device (BYOD) environment.
IMPORTANT: This software requires your company’s work account and a Microsoft managed environment. Some functionality may not be available in all countries. Please contact your company’s IT administrator if you have issues or questions about the use of the software.
ServiceNow Mobile Agent app delivers out-of-the-box, mobile-first experiences for the most common service desk agent workflows, making it easy for agents to triage, act on and resolve requests on the go. The app enables service desk agents to promptly manage and resolve end user issues from their mobile devices. Agents use the app’s intuitive interface to accept and update work even without Internet connectivity. The app greatly simplifies work by leveraging native device capabilities for tasks like navigation, barcode scanning, or collecting a signature.
The app comes with out-of-the-box workflows for service desk agents in IT, Customer Service, HR, Field Services, Security Ops and IT Asset Management. Organizations can easily configure and extend the workflows to meet their own unique needs.
With Mobile Agent you can:
• Manage the work assigned to your teams
• Triage incidents and cases
• Act on approvals with swipe gestures and quick actions
• Complete work while offline
• Access the full issue details, activity stream, and related lists of records
• Optimize workflows with location, camera, and touchscreen hardware
NOTE: This app requires the ServiceNow Rome instance or later.
© 2024 ServiceNow, Inc. All Rights Reserved.
ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other company names, product names, and logos may be trademarks of the respective companies with which they are associated.
Novedades
Versión 18.1.0
What’s new for iOS v18.1.0
Fixed
• A space is added to the middle of an auto-corrected word when adding a comment
• Theme color glitch issues on Mobile Device Management configured instances
• The ‘Restrict cut, copy, and paste between apps’ protection policy can be bypassed
• Issues with the barcode scanner
• .WAV files attached in the Activity Stream can’t be opened
• Favorites' filter removed when refreshing a list
• Carousel icon color and card width issues
• Enhancements to UI Rule for checking min and max range on calculated input values
Detailed release notes can be found on the ServiceNow product documentation website.
Calificaciones y reseñas
Privacidad de la app
ServiceNow, que desarrolló esta app, indicó que entre las prácticas de privacidad de la app, pueden incluirse el manejo de datos que se describe a continuación. Para obtener detalles, consulta la política de privacidad del desarrollador.
Datos asociados con tu identidad
Los siguientes datos pueden recopilarse y asociarse con tu identidad:
- Ubicación
- Historial de búsqueda
- Identificadores
Datos no asociados con tu identidad
Los siguientes datos pueden recopilarse, pero no están asociados con tu identidad:
- Contenido de usuario
- Datos de uso
- Diagnóstico
Las prácticas de privacidad pueden variar; por ejemplo, según tu edad o las funciones que uses. Obtén detalles
Información
- Vendedor
- ServiceNow Inc.
- Tamaño
- 132.5 MB
- Categoría
- Negocios
- Compatibilidad
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- iPhone
- Requiere iOS 16.0 o posterior.
- iPad
- Requiere iPadOS 16.0 o posterior.
- Idiomas
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Español, Alemán, Checo, Chino simplificado, Chino tradicional, Coreano, Finés, Francés, Hebreo, Húngaro, Inglés, Italiano, Japonés, Neerlandés, Noruego bokmål, Polaco, Portugués, Ruso, Sueco, Tailandés, Turco, Árabe
- Edad
- 4+
- Ubicación
- Esta app podría utilizar tu ubicación aunque no la tengas abierta, lo cual puede consumir la batería de tu dispositivo.
- Copyright
- © 2024 ServiceNow
- Precio
- Gratis