Universal Assistance 4+

Universal Assistance S.A.

Designed for iPhone

    • Free

iPhone Screenshots

Description

About us

Born 40 years ago, our company has been providing comprehensive assistance services to travelers ever since. Our global operations serve customers across five continents through our 24/365 multilingual call centers located across the world. Starting March 2018, Universal Assistance is part of Cover-More Group, the travel assistance and travel insurance division of Zurich Insurance Group.

In the event of a health mishap, legal problem, loss of luggage, passport or documents, a simple phone call sets into motion the most state-of-the-art assistance system.

What’s New

Version 5.4.0

We have renewed our App to bring you the latest in technology: now you can get useful recommendations for your trip using artificial intelligence with ChatGPT.
Wherever you go, we will be close: request your medical assistance 100% online by answering our triage or call us by Wi-Fi.

This release includes:
- Travel Tips powered by ChatGPT
- Mobile medical self-assistance
- Mobile credential + QR code
- Medical Telecare
- Wi-Fi Call
- VIP Delay
- Reimbursements
- Useful tools.

Ratings and Reviews

3.8 out of 5
86 Ratings

86 Ratings

eli778 ,

Casi perfecto!

Tienen un excelente servicio al cliente y contratos con los mejores hospitales y clinicas. Yo modificaria el chat de la app para hacerlo mas amigable y poder imprimir las conversaciones en pdf. Estaria bien que cuando te sales de la aplicacion no se cierre el chat que tienes al momento.

GabyLopez26 ,

Lenta

23 minutos para descargar la aplicación!!

Anrafepi ,

Mala comunicación en caso de asistencia

Muy malo que para pedir asistencia requiera wifi, no tenía en el hospital al que fui derivada en Roma y no había forma de comunicarse. La comunicación asistencial tiene que se buena y ágil y no depender del uso de wifi que no hay en todos lados

Developer Response ,

Hola Anrafepi, tu opinión es muy importante. Para entender mejor lo ocurrido te pedimos que por favor completes nuestro formulario web: https://www.universal-assistance.com/ar-es/form/contacto.html y a la brevedad nos pondremos en contacto. Saludos!

App Privacy

The developer, Universal Assistance S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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