WeCom 4+

work chat and office tool

Tencent Technology (Shenzhen) Company Limited

    • Free

Screenshots

Description

WeCom is a business communication and office collaboration tool developed by Tencent WeChat Team. WeCom provides the same communication experience as WeChat and connects with WeChat in an all-round manner. It also offers productivity tools such as Document, Meeting, Email, Calendar, and WeDrive, and flexible OA apps for effective business communication and management.
WeCom provides exclusive industry solutions for retail, education, government, manufacturing, catering, financial services and other industries, helping various industries to better serve users on WeChat. WeCom has been widely adopted by millions of leading organizations, including Xibei Restaurant, Rainbow, P&G, Cartier, WalMart, IKEA, Bank of China, PICC, Deppon Express, Changan Automobile, Shenzhen Mingde Experimental School, Affiliated High School of South China Normal University, Guangzhou Haizhu Bureau of Education, Longhua District Education Bureau, and Shenzhen Taxation Bureau.

1. Provides a communication environment to work with colleagues
[Ease of Use] Creating a user-friendly experience consistent with WeChat.
[Reliable Storage] Messages are synchronized between devices and stored in the cloud.
[Effective Communication] Message read status is shown for the sent.
[Corporate Directory] Supports import and centralized management of member information.

2. Connect with WeChat in an all-round manner
[Exchange Messages] Add WeChat users as contacts and offer services via private or group chats.
[Contact Customers] Companies can view and manage the customers added by members. Various tools such as Broadcast Messages and Chat Toolbar are available.
[Customer Group] Manage the customer groups of members via tools such as Anti-harassment and Group Template.
[Customer Moments] Posts about activities and product updates can be shared to Moments.
[Channel] Invite customers to check activities and live videos through chats and Moments. Show members in the homepage and the live room to add contacts.
[WeChat Customer Service] Provide consistent consulting experiences. Invite WeChat users to add members to upgrade services.
[Partner Space] Manage the contacts of distributors, suppliers in one place. Use Document, Meeting and other tools and share apps across companies.
[Inheritance from Former Employees] Customers of former members can be reassigned without confirmation.
[Company Pay] Companies can receive or pay money to users and send Red Packets.

3. Integrate multiple productivity tools and OA apps
[Document] Provide rich capabilities and stable experience. Invite colleagues, customers or other contacts to collaborate.
[Meeting] Provide stable experience and integrate screen sharing, e-whiteboard, meeting control, recording, and meeting minutes.
[Email] Integrate the security and green anti-spam, supporting mutual reference with various tools.
[Calendar] Organize online and offline meetings, view busy schedules and manage public calendars, and invite colleagues, WeChat customers, upstream and downstream.
[WeDrive] Allow flexible permission and sharing business data with others.
[OA Apps] Preset tools, such as Attendance, Reports, Announcement, Meeting and Forum.

4. Open capabilities
[Retail Industry] Open APIs for Contact Customers, Customer Group, and Customer Moments.
[Education Industry] Open APIs for Contact Parents, Education Bureau-School Interconnection.
[Government Affair Industry] Open APIs for Contact Residents are available.
[Office and Collaboration] Open APIs for Attendance, Calendar, WeDoc and Meeting are available.
[Developer Share] Answer questions and share experiences to make progress together.

5. Security and management
[All-round Safeguard] WeCom is the first domestic office product to pass SOC2Type2 auditing and has obtained ISO27018, ISO20000, and ISO27001, securing data in an all-round way.

Note:WeCom is connected to HealthKit. After authorization, workout data can be accessed from HealthKit.

What’s New

Version 4.1.28

I. Productivity Tools and Basic Experience
1. Smart Sheet
- New templates are added for project management, work planning, sales & operations, and other useful applications. Popular templates are provided with usage instructions to help you and your team members start collaborating using the templates.
- After saving a smart sheet as a template, you can enable a sharing link and send it to a group chat or put it into a document to share the template with internal and external members conveniently.

Sheet
- The "protection range" permission rules are automatically retained for the copies of spreadsheets generated by document admins, eliminating the need for repeated configuration.

2. Basic Chat Experience
- In the "@Me" group, you can view historical @mentions easily.
- Select "From Mobile Album" when sending images via Chats, Mails, or Docs on the desktop for easier cross-device sharing.
- When you create a group chat, existing groups with the selected members will be recommended, reducing the need to create duplicate groups and keeping your chat list more organized.
- Writing and translating messages simultaneously is supported, facilitating communication with colleagues abroad.
- "App Notifications" offers a "Mute" mode, showing a red dot instead of unread counts.
- Click anywhere on a video in chat to pause or play it for a better viewing experience.

3. Search
- You can locate a chat image easily by searching for the text on it.

4. Mail
Mail Experience
- You can fill in your work email on your personal information page for colleagues to send emails directly.
- In "Email Settings" -> "Email", you can set the language for email reply/forward prefixes.
- When selecting multiple emails, you can swipe on the left side to select emails.

Email Security
- Email security is enhanced with abnormal outgoing mail detection, covering both WeCom and all integrated mailboxes. Admins can view risk details in the "Manage Email" .

5. Meeting
Intelligent Meeting Recording
- Auto-generates meeting minutes and to-dos, summarizing conclusions and follow-up actions.
- Summarizes recorded meetings, extracts frequent topics, and identifies speakers for quick access.
- Allows exporting recordings as online documents for easier collaboration.
- Supports subtitles for video playback.

Meeting Recording Permission Optimization
- Meeting creators can grant recording view permissions directly to participants, enhancing sharing efficiency.

6. Voice Call
- During voice calls, the currently used headset is displayed, and you can switch to another device.

7. Attendance
- Punch approval is supported. If a member cannot punch due to inaccurate location data, they can submit a request by taking a photo, which will become effective upon approval.
- Members can view attendance recorder punch records on their phones.
- Members can enroll facial and fingerprint data on attendance recorders via their phones.

8. HR
- When you initiate an attendance confirmation, specific attendance time and members can be specified flexibly.

II. Connect with WeChat
1. Contact Customers
- Members can set after-hours replies. When a customer messages after work hours, an auto-reply with a WeChat customer service contact card will be sent. Admins and business owners can configure the after-hours time and reply content for quick setup.

2. Basic Interconnection
- File messages support up to 1 GB and are available for download for 14 days.
- Adjust playback speed and access WeChat comments by clicking the input box during channel updates.

App Privacy

The developer, Tencent Technology (Shenzhen) Company Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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