10 million resolutions for over 3 million customers and counting!

10 million resolutions for over 3 million customers and counting!

pcmedic askWhizz is an innovative chat platform that delivers user-focused consumer and business Technical Support, in Portuguese and English.

A cutting-edge approach to chatbots, supported by a hybrid human+machine self-learning system, using state-of-the-art Artificial Intelligence, Language Technology and Machine Translation.

askWhizz combines a huge knowledge database with powerful tools to help you help yourself with your technological environment.
Just ask Whizz any question using your own natural language; either we’ll already have the right answer for you, or you’ll seamlessly be talking to a human technical expert that will help you with your issue.

“My phone is so slow… what can I do?”
“Please help me access my work computer from home.”

After installing the application on your device, the askWhizz will wait for questions to help you in your technological experience!

The free version includes bot-only support: access to an extensive dialog-based knowledge base that will give you any answers based on our accumulated worldwide data.

Subscribe to the premium version of askWhizz to get human remote support and field support (physical support available only in selected countries).

What’s New

Version 5.0.2

General bug fixes.

App Privacy

The developer, Higher Functions - Sistemas Informáticos Inteligentes, LDA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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