BoldDesk 4+
Syncfusion Inc.
-
- Free
Screenshots
Description
BoldDesk is cloud-based, modern help desk software designed to facilitate a wide range of customer support activities. You can organize support requests, collaborate with customers and teammates, automate repetitive tasks, and improve the overall customer experience.
The BoldDesk mobile app is a versatile and effective ticketing system that allows you to address tickets with the same ease and features as your web version.
Manage all your support requests, convert emails to tickets, automate ticket assignments, customize support forms, set your own SLA, and publish self-help articles for your products.
Resolve a ticket more efficiently by breaking it down into subtasks and assigning them to different agents.
This intuitive ticketing system features an improved user experience to provide seamless customer service.
We are constantly striving to enhance your experience with the BoldDesk mobile app.
What’s New
Version 1.0.11
Ticket approvals module -
We've enhanced the Ticket Approvals module previously exclusive to the web version. Agents can easily create approval requests directly within their tickets.
Copy a ticket message for sharing-
We have provided an option that allows users to conveniently copy the ticket message.
Enhance your upload experience with camera capture option-
Users can upload existing system files or take new photos with their camera and upload them directly.
App Privacy
The developer, Syncfusion Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Syncfusion Inc.
- Size
- 63.2 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2023 Syncfusion, Inc.
- Price
- Free